timetoreply lite for Outlook

Timetoreply lite for Outlook is designed for members of customer-facing teams who want to boost their email performance. It sits in your inbox and does a bunch of things. Think of it as an ‘always on smart coach’ that has your back.

Here’s how it helps:

- You’re no longer flying blind. You will see your live performance against whatever metrics your team manager has set for the team. Think ‘first reply time’, ‘first contact resolution rates’, ‘handled vs outstanding percentages’

- No more time wasted digging around in your inbox. Timetoreply lite for Outlook does that for you, and prioritizes which ones you need to attend to next

- Never have that sinking ‘I missed an important email’ feeling again. The smart alerts make sure that this can never happen.

- Get to any of the emails in the ‘Get on it’ and / or ‘Whoops’ sections with one click

To install and activate

1 - Click ‘Get it now’ and follow the steps

2 - Click on the timetoreply lite for Outlook icon in Outlook

3 - Log in or register, and keep timetoreply lite for Outlook open whilst you work, to keep your performance at its best

To use the add-in, you’ll need to register for a timetoreply lite account, even if you've been invited by a colleague. You can register directly within the add-in or at https://lite.timetoreply.com/register. To see pricing and find out more visit https://timetoreply.com/lite.

Team managers can register using the same method as individual users, either via the add-in or at https://lite.timetoreply.com/register. Once registered, team members can be invited to the account. Each user will only have access to their own performance data, ensuring privacy and clarity across teams.