Document360
作者 Kovai.co
One-touch access to your Document360 knowledge base articles for conversations, groups, and channels
Download the Document360 app and integrate your knowledge base with Microsoft Teams. After successful integration you can search for and share the result articles from Document360 to individual contacts as well as channels on Microsoft Teams without having to leave the platform.
SEARCH, READ, AND SHARE ARTICLES
When you want to search a particular article from your integrated knowledge base, click on the Document360 logo from the chat controls, type the keyword in the search bar, and select the relevant article from the search results. The knowledge base search engine is powerful and very intuitive; it narrows down your search result within seconds.
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Another way of launching the app widget is to type @Document360 in the search bar, hit enter and the knowledge base search would be enabled; from there it’s the same search flow.
Share just the article links or even the content from a searched article and add better context to your conversations. Having quick access to your knowledge base without leaving the Microsoft Teams platform saves a lot of time in internal discussions or support calls.
UPCOMING FEATURES
CREATE ARTICLES
We’re also working on a feature where users can create articles for the knowledge base directly from the Microsoft Teams platform. These articles are expected to be added as draft, which editors can later review before publishing them.
The integration of knowledge base to the app is pretty straight forward. You can check out the Document360 app installation guide(https://docs.document360.io/docs/en/microsoft-teams) or write to us at support@document360.io
應用程式功能
- 可以在網際網路上傳送資料
- 此應用程式可以存取使用中訊息內的個人資訊，例如電話號碼、郵寄地址或 URL 等等。該應用程式可能會將此資料傳送給第三方服務。對於您信箱中的其他項目則無法讀取或修改。