https://store-images.s-microsoft.com/image/apps.10380.198cf5b8-02b7-495a-b15a-d06372680464.7b8f23c0-9be7-4f01-a259-471f10a95f50.c3c44908-f9e6-46c8-84b7-b84edc2d1a13.png

GoTo Resolve

作者 GoTo Inc.

(2 評分)

Streamline employee requests and resolutions with GoTo Resolve + Microsoft Teams.

GoTo Resolve is an all-in-one IT management suite purpose-built for today's IT support challenges. It brings together world class remote access & support with conversational ticketing to help you receive requests, triage problems, and fix issues quicker.

Every IT team, helpdesk agent, and support request is different, which is why GoTo Resolve is built to meet the needs of each organization and problem, with support for all systems.

GoTo Resolve Microsoft Teams app

Employees can easily submit, review, and follow-up on tickets, while agents can receive, manage and comment on tickets directly from Microsoft Teams. Then move from request to resolution with the ability to start a remote support session right from Microsoft Teams, eliminating headaches and delays in solving issues.

To use this app, you or your admin need an active GoTo Resolve license.

應用程式功能

使用此應用程式時，
  • 可以在網際網路上傳送資料
  • 此應用程式可以存取使用中訊息內的個人資訊，例如電話號碼、郵寄地址或 URL 等等。該應用程式可能會將此資料傳送給第三方服務。對於您信箱中的其他項目則無法讀取或修改。

概覽

https://store-images.s-microsoft.com/image/apps.27096.198cf5b8-02b7-495a-b15a-d06372680464.e2119e7f-37f8-41f2-ab15-897c0657f115.e6172927-b18f-4937-b235-86ec2a83c6ab.png
https://store-images.s-microsoft.com/image/apps.1380.198cf5b8-02b7-495a-b15a-d06372680464.e2119e7f-37f8-41f2-ab15-897c0657f115.68cac27c-678a-433c-a98f-5e5b1f65ab4d.png
https://store-images.s-microsoft.com/image/apps.63257.198cf5b8-02b7-495a-b15a-d06372680464.e2119e7f-37f8-41f2-ab15-897c0657f115.f27ea9d3-399f-498e-a913-2abb4dd65236.png