Smart Tribune Application
作者 Smart Tribune
The application to access your knowledge base within Microsoft Teams, Outlook or 365 environment
Get the right speech, the right information, and the right business procedures about your customers
The Smart Tribune application allows you to access your business knowledge base without leaving your Microsoft Teams environment.
Every month, thousands of advisors use Smart Tribune's knowledge management solutions to increase CSAT, improve the customer experience throughout the buying journey and eliminate low-value tasks.
KEY FEATURES:
Easy to install: The Smart Tribune extension integrates seamlessly into your Microsoft Teams environment, without requiring complex installation effort. It is ready to use in just a few clicks.
Quick access to information: Instantly access your knowledge base to obtain answers to the most frequently asked questions, the right procedures to handle your requests and the right guides to carry out a diagnosis.
Smart Search: Our intelligent search engine, built into the Smart Tribune for Teams app, detects your search intent and sees beyond typos so you can search your information the way you write - sometimes with errors.
Feedback loop: Easily provide feedback when information needs to be updated, thanks to votes, reviews and comments.
Data security: Your knowledge base remains secure thanks to reinforced authentication.
DO YOU WANT TO USE OUR TEAMS APPLICATION?
It is necessary to have a Smart Tribune account as well as individual access.
If you already have an account but no access, contact your Smart Dashboard administrator to create access for you.
If you do not yet have an account, contact us to find out more about our products https://fr.smart-tribune.com/contact/
Learn more about Smart Tribune at https://www.smart-tribune.com
If you have any issues or suggestions, please do not hesitate to contact your CSM.
應用程式功能
- 可以在網際網路上傳送資料
- 此應用程式可以存取使用中訊息內的個人資訊，例如電話號碼、郵寄地址或 URL 等等。該應用程式可能會將此資料傳送給第三方服務。對於您信箱中的其他項目則無法讀取或修改。