Microsoft Dynamics CRM Real-Estate Solution

The aim of this solution is to streamline the sales process and empower it by highlighting potential leads in the market and initiating two-way communication between sales people and potential customers.

Real Estate Solution provides the below list of features:

Real Estate Management

• Comprehensive Property Portfolio
• Property Management
• Manage Property Compartments
• Flexible Pricing Model & Track Pricing History
• Property Search and Preference Lists

Sales Management

• Sales Process Automation
• Lead Capture, Qualification and Lead Nurturing
• Manage Sales Opportunities
• Track Sales Pipeline
• Track Sales Activities
• Manage and Track Goals & Sales Targets
• Future Sales Performance
• Sales Literature

Visual Map

The proposed solution will provide a map image that displays different Buildings and their states.

• Unit’s availability.
• Color code Pins.
• Filter units by Availability /Floor
• Unit form URL redirecting.
• Configuration for new projects

Contacting & Installments Management

• Selling Contacts Management
• Record key dates and details related to each sale.
• Manage Payment Terms & Intervals
• Manage Payment Installments & Due Dates
• Set Automatic Reminders
• Print Contracts, Invoices and Fulfillments

Marketing Management

• Marketing List Management & Customer Segmentation
• Campaign Planning and Execution
• Bulk Email and SMS Sending
• Quick Campaigns
• Identify Sales Trends
• Build Customer Loyalty

Customer Service Management

• Service Request Management
• Service Scheduling
• Manage SLA and Apply Escalation Rules
• Queue Management ,Activity Management
• Routing and Assignment Workflows
• Customer Satisfaction Surveys
• Personalized Communications

Reports and Dashboards

Real Estate solution includes full customized power BI reports and dashboards that can be used by directors and top level managers to provide beneficial insights for the entire activities including entire team performance, sales statistics and timeline factors with the ability to drill down and find details by region, specific time frame, specific show room, specific sales executive, …. Etc.

Social Engagement Integration:

Microsoft Social Engagement connected with Real Estate Solution grants powerful presence of the real estate devlopment company in the social media market, helps for making better decisions, market insights and attraction of leads.