Whether it's about having all calls tracked in Microsoft Dynamics 365 or just about making dialing out of CRM more easy - There is a lot of value of having your phone system connected to your CRM environment.
Our solution allows for outgoing calls to be started from within CRM by clicking on the new “call number-button” placed in the CRM-menu or on the number itself. For Incoming calls it provides caller recognition, screen-pops and automated creation of CRM records like phone activities or leads!
Additional features like power-dialing, call-statistics and chat integration complete our powerful CTI.
Exceptional delivery achieved by joining business processe optimization to technology solutions.