3CLogic is a leading provider of cloud contact center software (CTI, IVR, ACD, Skills-based-routing, etc.) integrated with Microsoft Dynamics CRM for today’s enterprise businesses. Enabling effortless communication with customers and prospects, easily automate and display relevant client details (screen pops) to improve the overall customer and agent experience. With 3CLogic, organizations are provided greater change management control, can enhance the efficiency of department representatives (ie: Sales, Help Desk, Customer Support, HR, etc.), and improve administrative visibility into what drives successful customer engagements and outcomes. With active deployments on four continents, 3CLogic leverages its unique architecture deployed on Amazon Web Services (AWS) or offers a Hybrid Cloud (ie: integration with Cisco, Avaya, etc.) solution for enterprise looking to leverage and extend their existing infrastructure.