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Anywhere365® Contact Center for Teams
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® Dialogue Cloud platform for Omnichannel Communications
1 out of 60
Anywhere365® Attendant Console for Microsoft Teams
Workstreampeople BV
+1
Applicable to:
SaaS
+add-in yang disertakan
+1
The most powerful and user friendly Attendant Console in the market, native to Microsoft Teams
2 out of 60
NICE CXone Agent for Microsoft Teams
NICE
+1
Applicable to:
SaaS
Pre-built CXone and Teams integration that enables company-wide collaboration for faster service
4.5
(1000 peringkat)
3 out of 60
Luware Nimbus for Microsoft Teams
Luware
+1
Applicable to:
SaaS
Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams
4 out of 60
Knowledge Base
Wats
+1
Applicable to:
SaaS
Capture your Know Hows : AI powered Knowledge Management and intuitive information access.
5.0
(1 peringkat)
5 out of 60
Webex Contact Center for Microsoft Teams
Cisco Systems, Inc.
+1
Applicable to:
SaaS
Webex Contact Center integration for Microsoft Teams
6 out of 60
Genesys Cloud Contact Center for Dynamics 365
AppxConnect
+1
Applicable to:
SaaS
Add Contact Center capabilities of Genesys Cloud to your Dynamics 365.
7 out of 60
Voca Conversational Interaction Center
AudioCodes
+1
Applicable to:
SaaS
One-Screen. AI-first Contact Center Built for Microsoft Teams.
8 out of 60
Contact Center | ROGER365.io for Teams
ROGER365.io
+1
Applicable to:
SaaS
+add-in yang disertakan
+1
Boost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams
9 out of 60
Anywhere365® WebAgent
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® WebAgent is a fully featured Teams Contact Center platform to embed within any CRM
4.3
(3 peringkat)
10 out of 60
CTI Data Connector for Salesforce
Mirage Computer Systems GmbH
+1
Applicable to:
SaaS
Microsoft Teams integration for landline calls with Salesforce | CTI | Call Center | Dialer
11 out of 60
uWebChat License
Universal IT B.V.
+1
Applicable to:
SaaS
+add-in yang disertakan
+1
Secure omnichannel live chat, powered by Microsoft Teams and Azure OpenAI (GPT-4 language model)
5.0
(1 peringkat)
12 out of 60
Genesys Cloud CX™ Integration for Microsoft Teams
Genesys
+1
Applicable to:
SaaS
Genesys Cloud CX™ Integration for Microsoft Teams
13 out of 60
TOPdesk
TOPdesk b.v.
+1
Applicable to:
SaaS
Get service departments working together with TOPdesk’s Enterprise Service Management software.
4.4
(27 peringkat)
14 out of 60
Customer Engagement for Teams
Solgari
+1
Applicable to:
SaaS
+add-in yang disertakan
+1
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(2 peringkat)
15 out of 60
Medical Speech to Text ( STT )
Tech Mahindra Limited
+1
Applicable to:
SaaS
Automatically transcribe Speech from Medical Prescriptions or Discharge Summary to Text
16 out of 60
Tendfor Contact Center and Attendant Console/Receptionist for Microsoft Teams
Tendfor AB
+1
Applicable to:
SaaS
+add-in yang disertakan
+1
The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams
17 out of 60
WebChat
inwebco GmbH
+1
Applicable to:
SaaS
Integration of a chat widget for direct communication with customers in a team channel.
18 out of 60
Genesys Gplus Adapter for Dynamics 365
Genesys
+1
Applicable to:
SaaS
Unify your contact center and CRM system to deliver a personalized customer experience.
19 out of 60
EmailTree AI Automation
EMAILTREE AI
+1
Applicable to:
SaaS
+add-in yang disertakan
+1
Human & AI Converse with Business Applications
20 out of 60
Balcão Virtual de Atendimento com Microsoft Teams
Studio 365
+1
Applicable to:
SaaS
Reimaginando a Experiência de Atendimento com Microsoft Teams
21 out of 60
Talkdesk Microsoft Teams Connector
Talkdesk, Inc.
+1
Applicable to:
SaaS
Microsoft Teams integration to Talkdesk that enables directory and direct routing
22 out of 60
The LeapXpert Communications Platform
LeapXpert Limited
+1
Applicable to:
SaaS
LeapXpert enables compliant communication from Microsoft Teams to consumer messaging platforms
23 out of 60
Weaver: AI conversational platform
NOVENTIQ
+1
Applicable to:
SaaS
AI virtual assistant with capabilities of having human-like conversations with your customers.
24 out of 60
Cloud Voice for Microsoft Teams
UniVoIP
+1
Applicable to:
SaaS
Maximize the value of Microsoft Teams with UniVoIP's Cloud Voice and management platform.
5.0
(7 peringkat)
25 out of 60
Dynamics 365 and Genesys Contact Centre Connector
Byte Information Technology Pty Ltd
+1
Applicable to:
SaaS
Connect your Genesys Contact Centre platform with Microsoft Dynamics CRM and improve your CX
26 out of 60
Quality management for customer interactions
Daisee Pty Ltd
+1
Applicable to:
SaaS
Automate contact center quality assurance and risk management using AI-driven speech analytics.
27 out of 60
Financial Services Blueprint
HSO
+1
Applicable to:
SaaS
Unify and automate your financial processes with our industry-specific blueprint
28 out of 60
GaiXer- Enterprise AGI Platform-
株式会社FIXER
+1
Applicable to:
SaaS
Azure OpenAI Serviceを活用したエンタープライズ向け業務効率化サービスです。文書作成、問い合わせ対応、業種を選ばずわかりやすいUIを通じてサービス利用が可能です。
29 out of 60
Competella Communication Suite
Competella AB
+1
Applicable to:
SaaS
A Contact Center and Attendant Console solution for excellent customer service with Microsoft Teams.
30 out of 60
CC4Teams
ContactCenter4All
+1
Applicable to:
SaaS
CC4Teams adds functionalities such as inteligent routing to Microsoft Teams
31 out of 60
Ticketing As A Service
kitameraki limited
+1
Applicable to:
SaaS
+add-in yang disertakan
+1
Allow you to boost your company productivity by handling your service desk incidents & requests.
32 out of 60
OpenCities Forms
OpenCities
+1
Applicable to:
SaaS
Transform complex PDF forms & offline processes into easy to use digital services, via drag & drop.
33 out of 60
Amelia
IPsoft Incorporated
+1
Applicable to:
SaaS
Amelia is Conversational AI and acts as a digital employee for the Enterprise.
4.0
(1 peringkat)
34 out of 60
CoRover | BharatGPT | Gen AI Powered Human Centric Conversational AI Platform | AI Virtual Assistants (VideoBot, VoiceBot, ChatBot) | LLM | Generative AI
CoRover Private Limited
+1
Applicable to:
SaaS
CoRover Conversational AI Virtual Assistant - VoiceBot VideoBot ChatBot - Gen AI - LLM - BharatGPT
5.0
(1 peringkat)
35 out of 60
Customer Engagement for Dynamics 365
Solgari
+1
Applicable to:
SaaS
Imagine significantly improving customer satisfaction and employee engagement in just days!
36 out of 60
Blip
CURUPIRA S/A (TakeNET)
+1
Applicable to:
SaaS
Complete platform for conversations at people's pace
37 out of 60
Enghouse Voxtron Communication Center
Enghouse Interactive AB
+1
Applicable to:
SaaS
With VCC combined with Microsoft Teams you can collect all data on a single platform
38 out of 60
Social Messaging | ROGER365.io
ROGER365.io
+1
Applicable to:
SaaS
Integrate WhatsApp, Webchat, Facebook and SMS into Microsoft Teams!
39 out of 60
LivePerson Conversational Cloud
LivePerson Inc.
+1
Applicable to:
SaaS
LivePerson's Conversational Cloud (LiveEngage) powers the digital contact center with humans & bots.
4.6
(132 peringkat)
40 out of 60
NICE CXone Voice Connectivity for 365
NICE
+1
Applicable to:
SaaS
Global, carrier-grade voice services—delivered over a secure connection
4.5
(1000 peringkat)
41 out of 60
Sprinklr Modern Care Lite
Sprinklr, Inc.
+1
Applicable to:
SaaS
The Unified-CXM platform for all customer-facing functions. The Unified-CXM platform for all custom
4.7
(191 peringkat)
42 out of 60
FINTENSE: A digital Banking Platform
NOVENTIQ
+1
Applicable to:
SaaS
FINTENSE is a complete digital engagement banking platform that shaping the future of banking
43 out of 60
Enghouse Teams Contact Center CommunicationsCenter
Enghouse Interactive
+1
Applicable to:
SaaS
Boost your Team’s performance with a natively integrated Enghouse and Microsoft Teams contact center
44 out of 60
Nuance Cloud IVR
Nuance
+1
Applicable to:
SaaS
A natural, intuitive self-service conversational IVR that customers will actually use and prefer.
45 out of 60
Five9 UCaaS Teams Adapter
Five9
+1
Applicable to:
SaaS
UC Adapter for Five9 Intelligent Cloud Contact Center and Teams
4.2
(346 peringkat)
46 out of 60
Soul Machines | Digital People™
Soul Machines Inc.
+1
Applicable to:
SaaS
Digital People™ that use autonomous animation to bring technologies like generative AI to life
47 out of 60
AI Mailbox Assistant Pro
HMZ-DIGITAL
+1
Applicable to:
SaaS
+add-in yang disertakan
+1
Unlock Email Efficiency - Summaries and Intelligent Responses
48 out of 60
Typewise
Typewise AG
+1
Applicable to:
SaaS
Boosting customer support & sales productivity by 2-3X
49 out of 60
EBM (The Enterprise Bot Manager)
Filament
+1
Applicable to:
SaaS
Empowering enterprise teams to create, manage and scale engaging chatbots and digital assistants.
50 out of 60
Contatta
ELLYSSE SRL
+1
Applicable to:
SaaS
Performing work environment with Contatta Omnichannel Contact Center & Bot
51 out of 60
Parloa
Parloa GmbH
+1
Applicable to:
SaaS
Conversational AI platform to automate phone calls, on-site chats, WhatsApp chats or Teams chats.
52 out of 60
Teams Connect - Contact Centre
ipSCAPE
+1
Applicable to:
SaaS
Contact Centre solution for Teams
53 out of 60
iWOrC - Intelligent Work Orchestration & Customer Engagement Platform
IGT Solutions
+1
Applicable to:
SaaS
iWOrC is a multi-channel digital customer engagement, intelligent workload orchestration tool.
54 out of 60
DRUID
DRUID SA
+1
Applicable to:
SaaS
End-to-end platform for building conversational business applications and virtual assistants
5.0
(1 peringkat)
55 out of 60
TCS Adaptive Knowledge Bank
Tata Consultancy Services Ltd.
+1
Applicable to:
SaaS
TCS AKB is a next-gen cognitive platform, which delivers end-to-end knowledge mgmt capabilities
56 out of 60
eGain Knowledge Hub™ for Microsoft SharePoint Online
eGain Corporation
+1
Applicable to:
SaaS
eGain Knowledge Hub™ brings together SharePoint content and native knowledge base answers
57 out of 60
Soon
Soon
+1
Applicable to:
SaaS
Employee Scheduling
58 out of 60
AMC's DaVinci for Dynamics 365
AMC Technology-DaVinci
+1
Applicable to:
SaaS
CTI for Dynamics 365 | Cloud & Premise integration for Avaya, Cisco, Genesys, Amazon, Five9 & More
59 out of 60
UNFYD®WORKS
SmartConnect Technologies Pvt. Ltd
+1
Applicable to:
SaaS
Enterprise DxP platform, omni-channel collaboration, powered by OpenAI & Cognitive services
60 out of 60
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