Virtual Queue Solution

WinWire's VirtualQueue is a cloud-based solution enabling retailers to manage customer journeys, control footfall within the store and reduce customers' waiting queue. 

The PowerApp based solution blends physical and digital experience for businesses. It is built on Microsoft Azure and helps organizations to integrate with digital signage, touchscreen, and other mobile applications to deliver service while maintaining social distancing during this COVID-19 pandemic. 

How does it work?

• The end-consumer scan QR code with their mobile device to get in the queue 
• They select a service and receives a mobile ticket
• They wait and monitor their position in the queue
• The retailers' staff uses the application to control footfall & allow them to enter
• Service delivered from the retailer at a safe distance

Key benefits

• Optimized staff performance and productivity 
• Manage customer flow efficiently 
• Enable business continuity 
• Reporting and the dashboard provides insights on the store performance

Key deliverables

• Access to monitor and track your customer's queue 
• Rapid deployment of the solution, to move fast