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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
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Knowledge Base
Wats
+1
Applicable to:
SaaS
Capture your Know Hows : AI powered Knowledge Management and intuitive information access.
5.0
(1 ratings)
1 out of 60
Dynamics 365 and Genesys Contact Centre Connector
Byte Information Technology Pty Ltd
+1
Applicable to:
SaaS
Connect your Genesys Contact Centre platform with Microsoft Dynamics CRM and improve your CX
2 out of 60
WeChat Connector
无锡科融昇软件有限公司
+5
Applicable to:
Marketing
Sales
Customer Service
Project Service Automation
Power Apps
Unlocking business potential with WeChat Connector for Power Platform and Dynamics 365
3 out of 60
iProperty Cloud for Property,Housing & Real Estate
TechLabs London
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
iProperty Cloud: Property & housing management platform for sales, lettings, contact center & more.
5.0
(1 ratings)
4 out of 60
UDS License Calculator
UDS SYSTEMS LLC
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
Check if the purchased Dynamics 365 licenses correspond to the relevant functionality and quickly op
4.4
(5 ratings)
5 out of 60
Lithium Online Community
Lithium Technologies
+1
Applicable to:
SaaS
Build trust between brands & people by simplifying how people get answers & share their experiences.
6 out of 60
Approval Management
Intech Systems Pvt Ltd.
+5
Applicable to:
Sales
Customer Service
Field Service
Project Operations
Power Apps
Elevating your approval processes with streamlined workflows and enhanced decision-making.
5.0
(1 ratings)
7 out of 60
CentrePal Contact Center for Microsoft Teams
CentrePal Pty Ltd
+1
Applicable to:
SaaS
+included add-ins
+1
A fully-native Contact Center solution for Microsoft Teams
8 out of 60
Cloud Voice for Microsoft Teams
UniVoIP
+1
Applicable to:
SaaS
Maximize the value of Microsoft Teams with UniVoIP's Cloud Voice and management platform.
5.0
(7 ratings)
9 out of 60
CAP Workflow
Iteris Consultoria e Software Ltda
+1
Applicable to:
SaaS
CAP Workflow enable organizations to create and to automate processes along all departments.
5.0
(1 ratings)
10 out of 60
Dynamics 365 Data Archival
Pragmasys Consulting
+2
Applicable to:
Sales
Field Service
Effective Dynamics 365 data management and archival solution
11 out of 60
ECHO
Selected Interventions Ltd
+1
Applicable to:
SaaS
Configurable framework solution for waste and recycling collection service management.
12 out of 60
Imperium365 Starter CRM
IMPERIUM DYNAMICS LLC
+2
Applicable to:
Power Automate
Power Apps
Move out of paper, excel, email and adopt all standard CRM processes in a seamless manner.
13 out of 60
VISITOR LOG APP
MultiThread ICT Solutions
+1
Applicable to:
Power Apps
Visitor Log App helps companies to efficiently manage and process visitors.
5.0
(2 ratings)
14 out of 60
InteractionSync for Amazon Connect from TTEC Digital
TTEC Digital
+1
Applicable to:
Customer Service
InteractionSync from TTEC Digital integrates Dynamics 365 Customer Service and Amazon Connect
15 out of 60
Local Government Accelerator
TechAir Group
+3
Applicable to:
Customer Service
Field Service
Power Apps
Help local government organizations quickly modernize their apps on Office 365 Government (GCC)
16 out of 60
mGrants - A Grants Management System on Power Apps
Merp Systems Inc
+1
Applicable to:
SaaS
Grants Management System
17 out of 60
Prodware IT Service Management (ITSM)
Prodware Group
+1
Applicable to:
Customer Service
Boost ITIL compliance with a specialist ITSM service solution for IT companies
18 out of 60
Office Booking Hub
Engagy P.S.A.
+2
Applicable to:
Power Automate
Power Apps
Office Booking Hub is an app designed for office workers to streamline booking processes.
19 out of 60
SD Case Manager
Simply Dynamics Ltd
+1
Applicable to:
Business Central
Case Manager App enables you to greatly enhance the case and ticket management process
5.0
(2 ratings)
20 out of 60
Bright Pattern Omnichannel Contact Center for Dynamics and Teams
Bright Pattern Inc
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Virtual Agents
CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more
4.6
(94 ratings)
21 out of 60
Think AI Bot for Connectwise
Think AI Consulting Corporation
+1
Applicable to:
SaaS
Let your customers to get ticket status, schedule assignments from Connectwise with the user Chatbot
22 out of 60
Channel Payments Manager for Stripe
Suite Engine, LLC
+1
Applicable to:
Business Central
A payments workflow app that processes or requests payments and accounts for fees and payouts.
5.0
(1 ratings)
23 out of 60
Prospect CRM Customer Service Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Customer Service Dashboards
5.0
(1 ratings)
24 out of 60
Advanced RMA / Case Management
ERP Connect Consulting LLC
+1
Applicable to:
Business Central
The Easiest way to Manage Support Cases and RMAs in Business Central
25 out of 60
Whatfix for Dynamics
Whatfix, Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Whatfix Digital Adoption Platform helps enterprises leverage the capabilities of Dynamics 365
4.8
(322 ratings)
26 out of 60
LoyaltyOne Customer Loyalty Management Solution - powered by Power Platform and Customer Insights
Cognizant
+1
Applicable to:
Sales
Inspire loyalty and harness the power of customer data
27 out of 60
DEX Manager
SIA Interactive
+1
Applicable to:
SaaS
DEX Manager es una solucion de carteleria digital que le permite administrar una red de pantallas.
28 out of 60
Seamless Freshdesk - Dynamics 365 Integration
Recursyv
+1
Applicable to:
Sales
Keep your business in sync by quickly integrating Freshdesk with Dynamics 365.
29 out of 60
EmailTree AI Automation
EMAILTREE AI
+1
Applicable to:
SaaS
+included add-ins
+1
Human & AI Converse with Business Applications
30 out of 60
FOIA solution for Dynamics 365
Merp Systems Inc
+1
Applicable to:
SaaS
FOIA solution for Dynamics 365 by MERP Systems Inc
31 out of 60
CRM Alerts
Nemely
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Extend Dynamics 365 with the power of instant push notifications and one tap responses and approvals
32 out of 60
The LeapXpert Communications Platform
LeapXpert Limited
+1
Applicable to:
SaaS
LeapXpert enables compliant communication from Microsoft Teams to consumer messaging platforms
33 out of 60
Helpshift - Bots Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights around Bot activities and their performance
4.4
(378 ratings)
34 out of 60
Case Management System Framework for Courts
Alfasoft srl
+1
Applicable to:
SaaS
Full life cycle Court Case Management System
35 out of 60
Dashboard de Gestão - Gerenciamento de Custos
COMPUTÉCNICA TECNOLOGIA LTDA
+1
Applicable to:
SaaS
Dashboard de gestão de custo no Azure desenvolvido para facilitar seu gerenciamento no Azure
36 out of 60
LS Express (NA)
LS Retail
+1
Applicable to:
Business Central
All the functionality you need in a retail POS. Available for North America.
3.3
(7 ratings)
37 out of 60
Cherwell ITSM as a Service
Cherwell Software, LLC
+1
Applicable to:
SaaS
Cherwell IT Service Management (ITSM) anchors an organization's holistic service experience.
4.2
(158 ratings)
38 out of 60
Customer Engagement for Teams
Solgari
+1
Applicable to:
SaaS
+included add-ins
+1
Enabling every employee to be a customer champion
5.0
(2 ratings)
39 out of 60
Drag and Drop for Dynamics 365
Smart App Business Solutions Pty Ltd
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Drag and Drop for Dynamics 365
40 out of 60
Nuance Contact Center AI
Nuance
+1
Applicable to:
SaaS
Contact Center AI for conversational engagements, biometric authentication, and agent efficiency
41 out of 60
PowerRoster - Advanced Workforce Scheduling for Nonprofits
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Micrsoft based Workforce forecasting and shift planning solution for driving social impact.
42 out of 60
ClaraOne: Chronic Care Management
LOCAL NURSE SOLUTIONS LLC
+2
Applicable to:
Power Automate
Power Apps
The All-in-One CCM Tracking and Reporting Solution: Fee for Service Edition
43 out of 60
RightAnswers Connected Knowledge Management
Upland Software
+1
Applicable to:
Customer Service
Upland RightAnswers and Microsoft Dynamics
44 out of 60
WMS Lite
Calsoft Systems
+1
Applicable to:
Business Central
Boost accuracy, efficiency, and visibility of your warehouse with this ERP-integrated solution
45 out of 60
Incoming Delivery Dashboard
Nubetech SpA
+1
Applicable to:
Business Central
Incoming Delivery Dashboard is designed to find and manage easily expired incoming deliveries
46 out of 60
LS Express Hardware Station
LS Retail
+1
Applicable to:
Business Central
Hardware Station for LS Express. Enables more control over the physical drawers.
47 out of 60
Helpshift - FAQ Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages
4.4
(378 ratings)
48 out of 60
Social Messaging | ROGER365.io
ROGER365.io
+1
Applicable to:
SaaS
Integrate WhatsApp, Webchat, Facebook and SMS into Microsoft Teams!
49 out of 60
Created-by on Documents
Abakion
+1
Applicable to:
Business Central
Keep track of who created the documents
4.8
(10 ratings)
50 out of 60
Hitachi Solutions Extended Field Service - Warranty Management
Hitachi Solutions
+3
Applicable to:
Customer Service
Field Service
Power Apps
Automatically track and manage customer asset warranty activity in Dynamics 365 for Field Service
51 out of 60
Contact Center & Attendant Console for Microsoft Teams
Tendfor Inc
+1
Applicable to:
SaaS
+included add-ins
+1
A fully featured contact center, attendant console, and advanced call handler for Microsoft Teams.
52 out of 60
AMC's DaVinci for Dynamics 365
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Enhance your contact center experience for both agents and customers
5.0
(4 ratings)
53 out of 60
Incident Management System
African Ideas Corporation (Pty) Ltd
+3
Applicable to:
Customer Service
Field Service
Power Apps
Power App to manage local government incidents across different service types and processes on M365
54 out of 60
Parloa
Parloa GmbH
+1
Applicable to:
SaaS
Conversational AI platform to automate phone calls, on-site chats, WhatsApp chats or Teams chats.
55 out of 60
Amelia
IPsoft Incorporated
+1
Applicable to:
SaaS
Amelia is Conversational AI and acts as a digital employee for the Enterprise.
4.0
(1 ratings)
56 out of 60
NDIS Disability Healthcare for Dynamics 365
d365.Global Pty Ltd
+1
Applicable to:
Field Service
NDIS Disability Healthcare, onboarding, scheduling, claiming, payroll/NDIS/finance integration.
57 out of 60
CC4Teams
ContactCenter4All
+1
Applicable to:
SaaS
CC4Teams adds functionalities such as inteligent routing to Microsoft Teams
58 out of 60
Canarys Mail Utility
Canarys Automation Pvt Ltd.
+1
Applicable to:
Business Central
The Mail utility tool helps Customers to send the multiple reports in the single click
5.0
(1 ratings)
59 out of 60
Lasernet Connector
Formpipe Software AB
+1
Applicable to:
Business Central
Create reports & documents quickly and simply for distribution and archive
5.0
(1 ratings)
60 out of 60
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