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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
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Praxedo - Field Service Management (FSM)
Praxedo
+1
Applicable to:
Business Central
Field Service Management software, positioned prominently in the Gartner® Magic Quadrant since 2016.
1 out of 60
Helpshift - Bots Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights around Bot activities and their performance
4.4
(378 ratings)
2 out of 60
VeriChannel Omni-Channel Banking on Microsoft Cloud for Financial Services
VeriPark
+2
Applicable to:
Sales
Customer Service
Empowering bank tellers, sellers and advisors to efficiently execute financial transactions
3 out of 60
Storage & Attachment Management Solution
TechLabs London
+2
Applicable to:
Sales
Field Service
Automated Dynamics 365 Storage Solution to Azure Blob and SharePoint
4 out of 60
Weaver: AI conversational platform
NOVENTIQ
+1
Applicable to:
SaaS
AI virtual assistant with capabilities of having human-like conversations with your customers.
5 out of 60
Dynamic SMS
Dynamic Objects
+2
Applicable to:
Sales
Field Service
Send individual, bulk and automated SMS messages to accounts, contacts and leads in Dynamics 365
5.0
(3 ratings)
6 out of 60
PeterConnects Receptionist
PeterConnects
+1
Applicable to:
SaaS
PeterConnects Receptionist is a powerful state-of-the-art telephone operator’s console.
5.0
(2 ratings)
7 out of 60
Fashion GPT: AI-powered fashion assistant, for personalization like never before
Visionet Systems, Inc
+1
Applicable to:
SaaS
FashionGPT, the revolutionary AI fashion assistant reshaping retail.
8 out of 60
Expense Manager
MTC
+1
Applicable to:
Customer Service
Track and Manage Your Expenses for Profitable Business.
4.7
(3 ratings)
9 out of 60
Extended ECM for Microsoft Dynamics 365 Customer Engagement
OpenText
+1
Applicable to:
SaaS
Connect client data, sales, marketing, customer service and field services business processes
10 out of 60
Zap Time Entry - Case Time Tracking + Timesheet
Zap Objects
+2
Applicable to:
Sales
Customer Service
Track and log time spent across Cases or Projects!
11 out of 60
Boomerang Intelligent SMS
Boomerang I-Comms Limited
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Apps
Automate engagement from Dynamics with conversational SMS Messaging
5.0
(2 ratings)
12 out of 60
社内データと対話する生成AI:法人向けRAG「OfficeBot」
ネオス株式会社
+1
Applicable to:
SaaS
企業の情報資産を有効活用し、社内データと対話を実現するMicrosoftのAzure OpenAI ServiceとAzure AI SearchをインテグレートしたRAGチャットボットです。
13 out of 60
Think AI Bot for Connectwise
Think AI Consulting Corporation
+1
Applicable to:
SaaS
Let your customers to get ticket status, schedule assignments from Connectwise with the user Chatbot
14 out of 60
Quadient Inspire CXM Solution
Quadient Group AG
+1
Applicable to:
SaaS
Quadient’s portfolio of industry-leading Customer Experience Management (CXM) solutions.
4.9
(89 ratings)
15 out of 60
Soul Machines | Create AI-Powered Digital People™ with Soul Machines Studio
Soul Machines Inc.
+1
Applicable to:
SaaS
Digital People™ that use autonomous animation to bring technologies like generative AI to life
16 out of 60
DevOps services for Microsoft Dynamics 365 CRM
WaveAccess
+1
Applicable to:
SaaS
WaveAccess offers Continuous Integration services for Dynamics 365 CRM development
17 out of 60
Prospect CRM Customer Service Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Customer Service Dashboards
5.0
(1 ratings)
18 out of 60
Archive for Dynamics 365
ARIVERSE
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Archive Dynamics or Dataverse data to Microsoft Azure or local SQL and view directly on native forms
19 out of 60
CC4Teams
ContactCenter4All
+1
Applicable to:
SaaS
CC4Teams adds functionalities such as inteligent routing to Microsoft Teams
20 out of 60
UDS License Calculator
UDS SYSTEMS LLC
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
Check if the purchased Dynamics 365 licenses correspond to the relevant functionality and quickly op
4.3
(4 ratings)
21 out of 60
Activity Calendar
MTC
+3
Applicable to:
Marketing
Sales
Customer Service
View, Organize & Manage your Activities Effectively
2.0
(1 ratings)
22 out of 60
Approval Management
Intech Systems Pvt Ltd.
+5
Applicable to:
Sales
Customer Service
Field Service
Project Operations
Power Apps
Elevating your approval processes with streamlined workflows and enhanced decision-making.
5.0
(1 ratings)
23 out of 60
Incoming Delivery Dashboard
Nubetech SpA
+1
Applicable to:
Business Central
Incoming Delivery Dashboard is designed to find and manage easily expired incoming deliveries
24 out of 60
Prospect CRM Sales Pipeline Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Sales Pipeline Analysis
25 out of 60
Five9 Intelligent Cloud Contact Center for multisession applications
Five9
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
26 out of 60
EDU365 Student Information System
Fusion the Apps People
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
A comprehensive student administration solution built on Microsoft Dynamics 365
27 out of 60
Field Inspection App — Empower Field Service Frontline Workers
KAISPE LLC
+2
Applicable to:
Power Automate
Power Apps
Simplify field tasks with AI-powered assignment for seamless inspections with user-friendly tools
5.0
(1 ratings)
28 out of 60
Edit In Outlook
Q-Team Solutions
+1
Applicable to:
Business Central
Edit your Microsoft Dynamics 365 Business Central emails in Microsoft Outlook.
5.0
(1 ratings)
29 out of 60
Lasernet Connector
Formpipe Software AB
+1
Applicable to:
Business Central
Create reports & documents quickly and simply for distribution and archive
5.0
(1 ratings)
30 out of 60
Competella Communication Suite
Competella AB
+1
Applicable to:
SaaS
A Contact Center and Attendant Console solution for excellent customer service with Microsoft Teams.
31 out of 60
Desk365
Kani Technologies Inc
+1
Applicable to:
SaaS
+included add-ins
+1
Improve Your Customer Support with Desk365's Advanced Help Desk Software
5.0
(1 ratings)
32 out of 60
AMC's DaVinci for Dynamics 365
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Enhance your contact center experience for both agents and customers
5.0
(4 ratings)
33 out of 60
Enquiry 360: Dialogs for Dynamics 365 CRM and Power Apps
Maya Information Systems Ltd
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
With CRM Dialogs deprecated, Enquiry 360 is an ideal replacement for interactive dialog features.
34 out of 60
NICE CXone Agent for Microsoft Dynamics
NICE
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
35 out of 60
Social Messaging | ROGER365.io
ROGER365.io
+1
Applicable to:
SaaS
Integrate WhatsApp, Webchat, Facebook and SMS into Microsoft Teams!
36 out of 60
Five9 UCaaS Teams Adapter
Five9
+1
Applicable to:
SaaS
UC Adapter for Five9 Intelligent Cloud Contact Center and Teams
4.2
(349 ratings)
37 out of 60
Local Government Accelerator
TechAir Group
+3
Applicable to:
Customer Service
Field Service
Power Apps
Help local government organizations quickly modernize their apps on Office 365 Government (GCC)
38 out of 60
NICE CXone Voice Connectivity for 365
NICE
+1
Applicable to:
SaaS
Global, carrier-grade voice services—delivered over a secure connection
4.5
(999 ratings)
39 out of 60
Contract Management 365 App
Curabis ApS
+1
Applicable to:
Business Central
Simplify Advanced Contract & Subscription Management.
40 out of 60
Cloud Voice for Microsoft Teams
UniVoIP
+1
Applicable to:
SaaS
Maximize the value of Microsoft Teams with UniVoIP's Cloud Voice and management platform.
5.0
(7 ratings)
41 out of 60
KPMG Community Care
KPMG
+1
Applicable to:
SaaS
Designed to deliver person centred care from enquiry through to service delivery and billing.
42 out of 60
Q-Flow®Patient Journey Platform
Q-nomy
+1
Applicable to:
SaaS
Patient Jounrey,Optimized. Care Delivery Planning And Real-Time Orchestration Platform
4.7
(3 ratings)
43 out of 60
Back Office Bundle
MTC
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
CRM Add-on Combo for Back Office Functions.
44 out of 60
KPMG VeloCITY 365
KPMG Canada
Provides efficient, streamlined, online solutions for Citizen service request management.
45 out of 60
FOIA solution for Dynamics 365
Merp Systems Inc
+1
Applicable to:
SaaS
FOIA solution for Dynamics 365 by MERP Systems Inc
46 out of 60
Connector 365 CTI for STARFACE
BELWARE GmbH
+1
Applicable to:
Business Central
Connect your Microsoft 365 Business Central environment with your STARFACE CTI solution.
47 out of 60
Provance ServiceTeam ITSM Professional
Provance
+3
Applicable to:
Power Automate
Power Virtual Agents
Power Apps
Conceived in Power Apps, ServiceTeam is designed for Microsoft Customer and MSPs.
4.1
(9 ratings)
48 out of 60
Exeevo Omnicare Patient Engagement Platform
Exeevo Inc
+6
Applicable to:
Marketing
Customer Service
Field Service
Customer Voice
Power Virtual Agents
Power Apps
A CRM that Personalizes the Patient Journey and Handle Use Cases from Commercial to Clinical
49 out of 60
ClaraOne: Chronic Care Management
LOCAL NURSE SOLUTIONS LLC
+2
Applicable to:
Power Automate
Power Apps
The All-in-One CCM Tracking and Reporting Solution: Fee for Service Edition
50 out of 60
MECOMS 365
Ferranti Computer Systems NV
+2
Applicable to:
Operations
Finance
MECOMS 365 for energy and utility providers
51 out of 60
VISITOR LOG APP
MultiThread ICT Solutions
+1
Applicable to:
Power Apps
Visitor Log App helps companies to efficiently manage and process visitors.
5.0
(2 ratings)
52 out of 60
Multiple File Uploader
MTC
+5
Applicable to:
Marketing
Sales
Customer Service
Project Service Automation
Power Apps
Upload or Download Multiple Files at One Go.
5.0
(1 ratings)
53 out of 60
Report Scheduler
WORK 365
+3
Applicable to:
Marketing
Sales
Customer Service
Report Scheduler add-on enables easy scheduling of CRM data which is delivered via email.
5.0
(2 ratings)
54 out of 60
RightAnswers Connected Knowledge Management
Upland Software
+1
Applicable to:
Customer Service
Upland RightAnswers and Microsoft Dynamics
55 out of 60
SD Case Manager
Simply Dynamics Ltd
+1
Applicable to:
Business Central
Case Manager App enables you to greatly enhance the case and ticket management process
5.0
(2 ratings)
56 out of 60
PowerRoster - Advanced Workforce Scheduling for Nonprofits
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Micrsoft based Workforce forecasting and shift planning solution for driving social impact.
57 out of 60
Anveo Service App
conion media GmbH
+1
Applicable to:
Business Central
Field Service Solution for maintenance and repairs (service orders), digital service reports+photos.
5.0
(4 ratings)
58 out of 60
Easy EFT for LS Central POS
Navisiontech, Inc
+1
Applicable to:
Business Central
Process credit cards in LS Central using Authorize.NET
59 out of 60
UDS Merge Tool
UDS SYSTEMS LLC
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Put your Dynamics 365 records in order using our handy add-on
5.0
(4 ratings)
60 out of 60
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