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Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
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Microsoft Forms Pro Customer Satisfaction
Microsoft
+1
Applicable to:
Power BI apps
Analyze customer satisfaction insights combining Forms Pro and Dynamics 365 Customer Service data
3.5
(11 ratings)
1 out of 60
Send Customer Voice survey from Dynamics 365
Microsoft
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Send a survey from Dynamics 365
4.0
(3 ratings)
2 out of 60
Omnichannel Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Dynamics Omnichannel messaging capabilities
5.0
(3 ratings)
3 out of 60
RSM Grants Management System
RSM Product Sales LLC
+3
Applicable to:
Sales
Power Automate
Power Apps
RSM Grants Management System guides grantees and grantors through every aspect of a grants lifecycle
4 out of 60
Process Analytics for Dynamics 365
Microsoft Dynamics 365
+1
Applicable to:
Power BI apps
Monitor your business process flows on Dynamics 365
5 out of 60
Omnichannel Voice Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Omnichannel voice capabilities
2.0
(1 ratings)
6 out of 60
PowerRoster
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Microsoft based Workforce forecasting and shift planning solution
7 out of 60
Helpshift - Support Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into overall performance of your support organisation
4.4
(378 ratings)
8 out of 60
Ticket Desk 365 - Your Support Ticketing System
Osmosys Software Solutions UK Limited
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Easy-to-use support ticketing system, integrated with Microsoft D365 & Microsoft Power App Platforms
9 out of 60
VIN Decoder
Encore Business Solutions
+2
Applicable to:
Customer Service
Power Apps
Decodes a VIN (Vehicle Identification Number) to gather the manufacturer’s information on a vehicle
10 out of 60
Zoom for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Initiate and receive Zoom Phone calls, manage contacts, and log calls directly from Dynamics 365
11 out of 60
Dynamics 365 Customer Service Community
Microsoft Dynamics 365
+1
Applicable to:
Customer Service
Capture & evaluate ideas, collaborate at social scale, demonstrate care with closed-loop
4.5
(28 ratings)
12 out of 60
Legal Practice Management for Dynamics 365
Skyline Consultants LLC
+2
Applicable to:
Sales
Customer Service
Case Management, Calendars, Time and Billing, Tasks, Expense management, Invoicing, and Reporting.
13 out of 60
Helpshift - Agent Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into Agent performance such as level of agent activity, CSAT and so on.
4.4
(378 ratings)
14 out of 60
Backbase Engagement Banking for Cloud for FSI
Backbase
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Backbase Engagement Banking, Backbase Digital Onboarding, Backbase Digital Banking
15 out of 60
Service 360 Solution for Customer Service
PERSISTENT SYSTEMS LIMITED
+6
Applicable to:
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Service 360 Solution is a NextGen Customer Service Solution Enabled by Generative AI
16 out of 60
Zoom Contact Center for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Zoom Contact Center CTI Connector for Microsoft Dynamics 365
17 out of 60
Bookable Resource Location Override
Warp Technologies Ltd
+1
Applicable to:
Field Service
Field Service Add-On allowing users to specify customised start/end locations for Bookable Resources
18 out of 60
WFM Adapter
TTEC Digital
+1
Applicable to:
Customer Service
The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.
19 out of 60
SmartConnect AWS Contact Center CTI For Microsoft Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Enhance Customer Service with MT AWS SmartConnect's AI Omnichannel Contact Center Solution
20 out of 60
Sprout Social for Microsoft Dynamics 365
Sprout Social
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Engage in better sales and customer care conversations using social media data from Sprout Social
4.6
(1001 ratings)
21 out of 60
Archive for Dynamics 365
ARIVERSE
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Archive Dynamics or Dataverse data to Microsoft Azure or local SQL and view directly on native forms
22 out of 60
Gravity
MTC
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Gravity for CRM is the #1 cloud accounting software with Financials & CRM fully integrated.
4.7
(33 ratings)
23 out of 60
Approval Management
Intech Systems Pvt Ltd.
+5
Applicable to:
Sales
Customer Service
Field Service
Project Operations
Power Apps
Elevating your approval processes with streamlined workflows and enhanced decision-making.
5.0
(1 ratings)
24 out of 60
Zap Time Entry - Case Time Tracking + Timesheet
Zap Objects
+2
Applicable to:
Sales
Customer Service
Track and log time spent across Cases or Projects!
25 out of 60
b+s Connects for Webex and Cisco Contact Center
Bucher + Suter AG
+3
Applicable to:
Sales
Customer Service
Power Apps
Connects is a browser-based CTI solution for Webex or CCE/CCX and Dynamics (CIF 2.0 & 1.0)
26 out of 60
VeriChannel Omni-Channel Banking on Microsoft Cloud for Financial Services
VeriPark
+2
Applicable to:
Sales
Customer Service
Empowering bank tellers, sellers and advisors to efficiently execute financial transactions
27 out of 60
Text(SMS) messaging for Dynamics 365 Customer Service
IMPERIUM DYNAMICS LLC
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Notify customers on case updates, send and receive text messages to your contacts and groups.
28 out of 60
PowerRoster - Advanced Workforce Scheduling for Nonprofits
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Micrsoft based Workforce forecasting and shift planning solution for driving social impact.
29 out of 60
Helpshift - Bots Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights around Bot activities and their performance
4.4
(378 ratings)
30 out of 60
Whatfix for Dynamics
Whatfix, Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Whatfix Digital Adoption Platform helps enterprises leverage the capabilities of Dynamics 365
4.8
(329 ratings)
31 out of 60
LoyaltyOne Customer Loyalty Management Solution - powered by Power Platform and Customer Insights
Cognizant
+1
Applicable to:
Sales
Inspire loyalty and harness the power of customer data
32 out of 60
Five9 Intelligent Cloud Contact Center for multisession applications
Five9
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
33 out of 60
Prospect CRM Sales Pipeline Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Sales Pipeline Analysis
34 out of 60
InteractionSync for Amazon Connect from TTEC Digital
TTEC Digital
+1
Applicable to:
Customer Service
InteractionSync from TTEC Digital integrates Dynamics 365 Customer Service and Amazon Connect
35 out of 60
Helpshift - FAQ Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages
4.4
(378 ratings)
36 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(33 ratings)
37 out of 60
HLi Customer Service Dashboard
HLI TUNISIA
+1
Applicable to:
Power BI apps
Customer Service Analytics Dashboard For Microsoft Dynamics 365 CRM
38 out of 60
RightAnswers Connected Knowledge Management
Upland Software
+1
Applicable to:
Customer Service
Upland RightAnswers and Microsoft Dynamics
39 out of 60
Talkdesk connector for Microsoft Dynamics 365
Talkdesk, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Virtual Agents
Improve productivity and optimize operations by integrating Talkdesk with Microsoft Dynamics 365.
40 out of 60
Open CTI for Microsoft Dynamics and Avaya
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Open CTI for Microsoft Dynamics and DaVinci for Avaya
41 out of 60
Drag and Drop for Dynamics 365
Smart App Business Solutions Pty Ltd
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Drag and Drop for Dynamics 365
42 out of 60
Medallia for Microsoft Dynamics 365
Medallia, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Medallia for Microsoft Dynamics 365
43 out of 60
Dynamics PHONE SYSTEM
Dynamics Telephony
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Unified Dynamics 365 and telephone system in one user interface.
44 out of 60
Infinity Lookup - Multi Lookup for Dynamics 365
Magnetism
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Create seamless Multi Lookup fields for Dynamics 365 N:N Relationships
45 out of 60
Tuvis for Dynamics 365
Tuvis Solutions LTD
+5
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Power Apps
Boost your Sales teams productivity by connecting D365 with personal WhatsApp & iMessage
46 out of 60
Local Government Accelerator
TechAir Group
+3
Applicable to:
Customer Service
Field Service
Power Apps
Help local government organizations quickly modernize their apps on Office 365 Government (GCC)
47 out of 60
CRM for Aged Care- Home and Residential
Mayasoft Pty Ltd
+5
Applicable to:
Marketing
Sales
Customer Service
Power Automate
Power Apps
An end-to-end cloud solution to manage home & residential customers of aged care service providers
48 out of 60
CRM For Real Estate Developer Sales
PROPERTY WATCH FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C
+3
Applicable to:
Marketing
Sales
Customer Service
CRM For Real Estate Developer Sales
5.0
(1 ratings)
49 out of 60
Incident Management System
African Ideas Corporation (Pty) Ltd
+3
Applicable to:
Customer Service
Field Service
Power Apps
Power App to manage local government incidents across different service types and processes on M365
50 out of 60
Prospect CRM Customer Service Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Customer Service Dashboards
5.0
(1 ratings)
51 out of 60
Open CTI for Microsoft Dynamics and Microsoft Teams
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Open CTI for Microsoft Dynamics and DaVinci for Microsoft Teams
52 out of 60
Enquiry 360: Dialogs for Dynamics 365 CRM and Power Apps
Maya Information Systems Ltd
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
With CRM Dialogs deprecated, Enquiry 360 is an ideal replacement for interactive dialog features.
53 out of 60
Field Service Pro Solution
LTIMindtree Limited
+4
Applicable to:
Customer Service
Field Service
Power Automate
Power Apps
Enhanced D365 Field Service to give a provide a comprehensive experience
54 out of 60
AuditeCloud PowerOmnichannel for Dynamics 365
TALENTIUM
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Sales and Customer Service integration with WhatsApp, Facebook, Instagram and other social messenger
55 out of 60
Exeevo Omnicare Patient Engagement Platform
Exeevo Inc
+6
Applicable to:
Marketing
Customer Service
Field Service
Customer Voice
Power Virtual Agents
Power Apps
A CRM that Personalizes the Patient Journey and Handle Use Cases from Commercial to Clinical
56 out of 60
UDS Merge Tool
UDS SYSTEMS LLC
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Put your Dynamics 365 records in order using our handy add-on
5.0
(4 ratings)
57 out of 60
ITKnocks Inspectus
IT Knocks Pty Ltd
+2
Applicable to:
Customer Service
Power Apps
Digitise inspection process with Inspectus
58 out of 60
COSMO Environmental Services
COSMO CONSULT
+3
Applicable to:
Supply Chain Management
Operations
Finance
The recommended platform for Waste management, Recycling and Reverse logistics organizations
5.0
(10 ratings)
59 out of 60
Fin365 CRM for Financial Services
FinPal
+2
Applicable to:
Sales
Customer Service
Fin365 is a cloud based business and customer management system for financial services professionals
4.8
(10 ratings)
60 out of 60
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