Find the right app | Microsoft AppSource

Zoom Contact Center for Dynamics 365Zoom Video Communications, Inc.

+2

Advanced CTI Integration with Zoom's Omnichannel Contact Center Platform.

1 out of 60

Trial: Dynamics 365 for Field ServiceMicrosoft Dynamics 365

+1

Field service capabilities help organizations deliver to customers outstanding onsite service

2 out of 60

Helpshift - Agent AnalyticsHelpshift

+1

Offers valuable insights into Agent performance such as level of agent activity, CSAT and so on.

3 out of 60

Prodware IT Service Management (ITSM)Prodware Group

+1

Boost ITIL compliance with a specialist ITSM service solution for IT companies

4 out of 60

E-Sign for Dynamics: The Leading eSignature SolutionE-Sign UK Ltd

+4

Accelerate your business with a leading, secure, and user-friendly electronic signature solution.

5 out of 60

Alvaria Workforce Engagement ManagementAspect Software

+1

Use the #1 rated contact center workforce management tool in North America to manage your workforce.

6 out of 60

Infinity Lookup - Multi Lookup for Dynamics 365Magnetism

+6

Create seamless Multi Lookup fields for Dynamics 365 N:N Relationships

7 out of 60

Ticketing As A Service | SaaS Subscriptionkitameraki limited

+1

Certified Microsoft Teams Ticketing System for managing bug, Incident and service request tickets

8 out of 60

TOPdeskTOPdesk b.v.

+1

Get service departments working together with TOPdesk’s Enterprise Service Management software.

9 out of 60

Voca Conversational Interaction CenterAudioCodes

+1

One-Screen. AI-first Contact Center Built for Microsoft Teams.

10 out of 60

People ChatbotCedro Technologies

+1

Plataforma de live chat e chatbot com Inteligência Artificial

11 out of 60

CRM Accelerator for Financial ServicesHSO

+1

Unify and automate your financial processes with our industry-specific accelerator

12 out of 60

CRM As A Servicekitameraki limited

+1

A truly native CRM tool for Microsoft Teams

13 out of 60

Easy PDF Email, Print, BatchSoftware Grotto

+1

Email, Batch and Print Enhancements for Microsoft Dynamics 365 Business Central

14 out of 60

Smart Amazon Connect CTI For Microsoft Dynamics 365Maaz Technologies

+4

SmartConnect seamlessly integrates Amazon Connect with Dynamics 365, optimizing omnichannel contact.

15 out of 60

ClickLearnClickLearn

+1

Create user instructions and e-learning inside Microsoft Dynamics 365 Business Central

16 out of 60

Smartforms: Advanced Questionnaire Builder for Microsoft Dynamics 365Dynamic People B.V.

+5

Design, customize, and integrate dynamic surveys directly within Microsoft Dynamics 365.

17 out of 60

FreshDesk to Power BIWindsor.ai

+1

Connect FreshDesk to Power BI

18 out of 60

Hubspot CRM Analytics ReportAddend Analytics LLP

+1

Get insights and Grow your business by using built in analytics Customer Service Report

19 out of 60

Dynamics TelephonyDynamics Telephony Public Ltd

+5

Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX

20 out of 60

AnywhereNow Contact Center for TeamsWorkstreampeople BV

+1

AnywhereNow Dialogue Cloud platform for Omnichannel Communications

21 out of 60

Order Book DashboardNubetech SpA

+1

Order Book Dashboard is designed to find and manage easily sales orders

22 out of 60

Edit In OutlookQ-Team Solutions

+1

Edit your Microsoft Dynamics 365 Business Central emails in Microsoft Outlook.

23 out of 60

TeamViewer Remote - Secure Remote Access and IT SupportTeamViewer Germany GmbH

+1

Empower your business with fast, secure and scalable remote access, IT support and device management

24 out of 60

Fin365 CRM for Financial ServicesFin365

+2

Fin365 is a cloud based business and customer management system for financial services professionals

25 out of 60

TeamShare Case and Document ManagementLector ApS

+1

TeamShare is a SaaS based case, document, task and process management system for Microsoft365

26 out of 60

SMART Chat - AI ChatbotICS.AI LTD

+1

Human parity AI powered virtual web assistant pre-trained to answer thousands of user queries

27 out of 60

EasyEFT - Process Credit Cards with Authorize.NET and VerifoneNavisiontech, Inc

+1

Process credit cards in Microsoft Dynamics 365 Business Central using Authorize.NET or Verifone

28 out of 60

Churn Rate & Customer ClassificationDhyey Consulting Services Pvt. Ltd.

+1

Classify customers and predict churn to boost retention and guide smarter engagement efforts.

29 out of 60

Pop-Up NotesCost Control Software

+1

Pop-Up Notes gives you the ability to repeatedly issue Notes and reminders electronically

30 out of 60

Fintech AIDelto

+1

SuperBot con IA Generativa - Aprende de tus clientes y anticipa sus necesidades

31 out of 60

COSMO Environmental ServicesCOSMO CONSULT

+3

The recommended platform for Waste management, Recycling and Reverse logistics organizations

32 out of 60

Complaint TrackerIntech Systems Pvt Ltd.

+1

Your Ultimate Solution for Effortlessly Tracking and Automating Customer Complaints.

33 out of 60

Praxedo - Field Service Management (FSM)Praxedo

+1

Field Service Management software, positioned prominently in the Gartner® Magic Quadrant since 2016.

34 out of 60

Webex Contact Center CRM Connector for Microsoft Dynamics 365Cisco Systems, Inc.

+3

Handle contact center calls, manage cases, log activity inside Dynamics 365.

35 out of 60

NTT DATA - Syntphony Conversational AINTT DATA EMEAL

+1

Syntphony Conversational AI: Craft AI agents for human-like automation

36 out of 60

Advanced Field ServiceHSO

+4

Accelerate your business with world-class end-to-end field service management!

37 out of 60

EagleSmartApps

+1

Tired of juggling multiple companies and switching between logins all day?

38 out of 60

Base Currency ConversionMicrosoft Dynamics 365

+2

Provides Base Currency Conversion

39 out of 60

ECHOSelected Interventions Ltd

+1

Configurable framework solution for waste and recycling collection service management.

40 out of 60

社内データと対話する生成AI：法人向けRAG「OfficeBot」ネオス株式会社

+1

企業の情報資産を有効活用し、社内データと対話を実現するMicrosoftのAzure OpenAI ServiceとAzure AI SearchをインテグレートしたRAGチャットボットです。

41 out of 60

Genesys Gplus Adapter for Dynamics 365Genesys

+1

Unify your contact center and CRM system to deliver a personalized customer experience.

42 out of 60

Handyman Field-Service Management for Dynamics 365 Business CentralGSGroup AS

+1

Mobile App for Field Service Management + graphical dispatch board fully integrated in your ERP

43 out of 60

Prospect CRM Sales Pipeline Dashboard (Preview)PROSPECTSOFT LTD

+1

Prospect CRM Sales Pipeline Analysis

44 out of 60

Connector 365 CTI for STARFACEBELWARE GmbH

+1

Connect your Microsoft 365 Business Central environment with your STARFACE CTI solution.

45 out of 60

AI-Powered Voice Agentcalldesk

+1

Automate repetitive phone calls. Simply.

46 out of 60

InteractionSync for Amazon Connect from TTEC DigitalTTEC Digital

+2

InteractionSync from TTEC Digital integrates Dynamics 365 Customer Service and Amazon Connect

47 out of 60

ClarifyGo compliant call recording for TeamsOak Innovation Ltd

+1

Cloud-based call recording that satisfies compliance and improves sales and service performance.

48 out of 60

NICE CXone Agent for Microsoft DynamicsNICE

+4

Integrate CRM and contact center controls for more efficient agents and exceptional experiences.

49 out of 60

InGenius - Computer Telephony Integration (CTI)InGenius

+3

Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.

50 out of 60

CC4TeamsContactCenter4All

+1

CC4Teams adds functionalities such as inteligent routing to Microsoft Teams

51 out of 60

Copilot Studio RAGBravent

+1

Empower your company efficiency with this Copilot Solution RAG

52 out of 60

Medical Speech to Text ( STT )Tech Mahindra Limited

+1

Automatically transcribe Speech from Medical Prescriptions or Discharge Summary to Text

53 out of 60

Soul Machines Create AI-Powered Digital People with Soul Machines StudioSoul Machines Inc.

+1

Digital People that use autonomous animation to bring technologies like generative AI to life

54 out of 60

SureImpact Nonprofitsureimpact

+1

SureImpact offers person-centered case management, impact management, dashboards, and analytics

55 out of 60

Webex Contact Center for Microsoft TeamsCisco Systems, Inc.

+1

Webex Contact Center integration for Microsoft Teams

56 out of 60

Cognigy.AICognigy

+1

AI Agents for Enterprise Contact Centers

57 out of 60

Helpshift - FAQ AnalyticsHelpshift

+1

Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages

58 out of 60

Tendfor Contact Center and Attendant Console/Receptionist for Microsoft TeamsTendfor AB

+1

The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams

59 out of 60

VeriChannel Omni-Channel Banking on Microsoft Cloud for Financial ServicesVeriPark

+2

Empowering bank tellers, sellers and advisors to efficiently execute financial transactions

60 out of 60

Apps results for Customer Service