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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
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Incident Management System
African Ideas Corporation (Pty) Ltd
+3
Applicable to:
Customer Service
Field Service
Power Apps
Power App to manage local government incidents across different service types and processes on M365
1 out of 60
Ondato Video Identity Verification
Ondato, UAB
+1
Applicable to:
SaaS
Real-time video customer verification during online face-to-face interviews
2 out of 60
Solgari Customer Engagement for Microsoft Dynamics 365
Solgari
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(3 ratings)
3 out of 60
SD Case Manager
Simply Dynamics Ltd
+1
Applicable to:
Business Central
Case Manager App enables you to greatly enhance the case and ticket management process
5.0
(2 ratings)
4 out of 60
STREAMLINE©
Rock Solid Technologies, Inc.
+1
Applicable to:
SaaS
Government agencies need custom solutions fast and within budget.
5 out of 60
lead2car
EY Global
+1
Applicable to:
SaaS
Improve the dealer's approach to customers
6 out of 60
Media4Display Digital Signage Software
TELELOGOS
+1
Applicable to:
SaaS
Media4Display Digital Signage Software
5.0
(1 ratings)
7 out of 60
Parloa
Parloa GmbH
+1
Applicable to:
SaaS
Conversational AI platform to automate phone calls, on-site chats, WhatsApp chats or Teams chats.
8 out of 60
IBM Child Support Services with Dynamics 365
IBM Consulting - EA
+1
Applicable to:
SaaS
Modernize your legacy Child Support System with the power of Microsoft Dynamics and IBM.
9 out of 60
Edit In Outlook
Q-Team Solutions
+1
Applicable to:
Business Central
Edit your Microsoft Dynamics 365 Business Central emails in Microsoft Outlook.
5.0
(1 ratings)
10 out of 60
triomis VAT Calculator for Dynamcis 365 Sales
triomis GmbH
+2
Applicable to:
Sales
Field Service
calculates value added tax in quotes, orders and invoices
5.0
(2 ratings)
11 out of 60
Prospect CRM Sales Pipeline Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Sales Pipeline Analysis
12 out of 60
LS Express (NA)
LS Retail
+1
Applicable to:
Business Central
All the functionality you need in a retail POS. Available for North America.
3.3
(7 ratings)
13 out of 60
Peppermint CX365 Case & Matter Management
Peppermint Technology Limited
+1
Applicable to:
Power Apps
Designed for law firms to improve client service and boost productivity
14 out of 60
UDS Duplicate Checker
UDS SYSTEMS LLC
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Perform all actions with duplicate records in one interface
5.0
(3 ratings)
15 out of 60
Subscription Management
MDC Nordic
+1
Applicable to:
Business Central
Manage recurring sales and subscription based business the easy way.
16 out of 60
Seamless Freshdesk - Dynamics 365 Integration
Recursyv
+1
Applicable to:
Sales
Keep your business in sync by quickly integrating Freshdesk with Dynamics 365.
17 out of 60
Brief Court Case Management Solution
E Lex Ratio
+2
Applicable to:
Customer Service
Power Apps
A 100% configurable, end to end court case management Solution
5.0
(1 ratings)
18 out of 60
Zap Copy / Clone / Duplicate Record
Zap Objects
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Clone or Copy records in Dynamics 365 CRM / Field Service / Power Apps in single click!
4.5
(2 ratings)
19 out of 60
Appway Onboarding for Wealth
Appway AG
+1
Applicable to:
SaaS
Combine digital and physical interaction to provide clients with a personalized experience.
20 out of 60
Kyruus Connect for Microsoft Dynamics
Kyruus
+1
Applicable to:
Power Apps
Web-based provider search and scheduling application for call center agents.
21 out of 60
CC4Teams
ContactCenter4All
+1
Applicable to:
SaaS
CC4Teams adds functionalities such as inteligent routing to Microsoft Teams
22 out of 60
Relationship Charts
WaveAccess
+3
Applicable to:
Marketing
Sales
Power Apps
Relationship Charts is a fully configurable charting tool for Dynamics 365 CRM
1.0
(2 ratings)
23 out of 60
Fin365 CRM for Financial Services
FinPal
+2
Applicable to:
Sales
Customer Service
Fin365 is a cloud based business and customer management system for financial services professionals
4.8
(10 ratings)
24 out of 60
CoRover | BharatGPT | Gen AI Powered Human Centric Conversational AI Platform | AI Virtual Assistants (VideoBot, VoiceBot, ChatBot) | LLM | Generative AI
CoRover Private Limited
+1
Applicable to:
SaaS
CoRover Conversational AI Virtual Assistant - VoiceBot VideoBot ChatBot - Gen AI - LLM - BharatGPT
5.0
(1 ratings)
25 out of 60
Bookable Resource Location Override
Warp Technologies Ltd
+1
Applicable to:
Field Service
Field Service Add-On allowing users to specify customised start/end locations for Bookable Resources
26 out of 60
Extended ECM for Microsoft Dynamics 365 Customer Engagement
OpenText
+1
Applicable to:
SaaS
Connect client data, sales, marketing, customer service and field services business processes
27 out of 60
Tendfor Contact Center and Attendant Console/Receptionist for Microsoft Teams
Tendfor AB
+1
Applicable to:
SaaS
+included add-ins
+1
The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams
28 out of 60
Crowe CRM for Banking
Crowe LLP
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
Crowe CRM for Banking modernizes and automates bank operations with Dynamics 365
29 out of 60
NDIS Disability Healthcare for Dynamics 365
d365.Global Pty Ltd
+1
Applicable to:
Field Service
NDIS Disability Healthcare, onboarding, scheduling, claiming, payroll/NDIS/finance integration.
30 out of 60
AMC's DaVinci for Dynamics 365
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Enhance your contact center experience for both agents and customers
5.0
(4 ratings)
31 out of 60
Nuance Cloud IVR
Nuance
+1
Applicable to:
SaaS
A natural, intuitive self-service conversational IVR that customers will actually use and prefer.
32 out of 60
Dynamics 365 Data Archival
Pragmasys Consulting
+2
Applicable to:
Sales
Field Service
Effective Dynamics 365 data management and archival solution
33 out of 60
SightCall for Microsoft Dynamics 365
SightCall, Inc.
+2
Applicable to:
Customer Service
Field Service
Solve customer and field service issues instantly with AR and AI-powered remote video support
4.8
(21 ratings)
34 out of 60
Netcall Liberty Converse Integration for Microsoft Teams
Netcall Technology Limited
+1
Applicable to:
SaaS
Liberty Converse is an omnichannel contact centre solution that seamlessly integrates with MS Teams
35 out of 60
Field Service Pro Solution
LTIMindtree Limited
+4
Applicable to:
Customer Service
Field Service
Power Automate
Power Apps
Enhanced D365 Field Service to give a provide a comprehensive experience
36 out of 60
CRM 4UTILITIES - AI 4EMAIL
IDIGITAL3 SRL
+3
Applicable to:
Marketing
Sales
Customer Service
Il CRM per le utilities che migliora il Servizio Clienti con l'intelligenza artificiale.
37 out of 60
Aircall for Microsoft Dynamics
Aircall
+1
Applicable to:
SaaS
Your phone system reinvented.
4.5
(982 ratings)
38 out of 60
Greater Real Estate 365 property management
Greater Innovations and Solutions
+3
Applicable to:
Sales
Customer Service
Field Service
Real Estate Property management solution for Commercial or Residential rental/lease/sales and CRM
5.0
(1 ratings)
39 out of 60
Address Autocomplete
BCS Itera
+1
Applicable to:
Business Central
Search for addresses as You type and autocomplete address in Microsoft Dynamics 365 Business Central
40 out of 60
Created-by on Documents
Abakion
+1
Applicable to:
Business Central
Keep track of who created the documents
4.8
(10 ratings)
41 out of 60
Field Service Inventory Serialization
JourneyTEAM
+1
Applicable to:
Field Service
Track serialized inventory with Field Service through the complete lifecycle, from Receipt to RMA.
42 out of 60
Irene, Asistente Virtual y Chatbot en Azure
Grupo Scanda
+1
Applicable to:
SaaS
Irene facilita la atención digital eficiente a clientes y usuarios con Inteligencia Artificial.
43 out of 60
GreenRack Service
Techmien Corp.
+1
Applicable to:
SaaS
Manage and publish content with cross-platform analytics
44 out of 60
Note Pro
MTC
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Add Microsoft Word or Note like Capability to Your CRM Entity Form
45 out of 60
Credit Card
NAV-X
+1
Applicable to:
Business Central
PCI-validated credit card processing for Microsoft Dynamics 365 Business Central
4.7
(3 ratings)
46 out of 60
Super Receptionist
Knowlarity India Pvt Ltd
+3
Applicable to:
Sales
Customer Service
Field Service
Computer Telephony Integration for Dynamics 365
4.6
(18 ratings)
47 out of 60
BookMe
ecom sp. z o.o.
+1
Applicable to:
SaaS
BookMe Power App, is designed for easy workspace management. It enables rooms and desks booking
48 out of 60
SmartConnect Cisco Contact Centre For Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Cisco SmartConnect provides Cisco contact centers a consistent Omnichannel Customer Experience
49 out of 60
LogMeIn Rescue Dynamics Integration
GoTo
LogMeIn Rescue Integration
50 out of 60
Address Locator for Dynamics 365 CRM
Intech Systems Pvt Ltd.
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Streamline sales with Address Locator in Dynamics 365, capturing real-time locations effortlessly.
51 out of 60
SkyBill Utility Billing
SkyBill
+1
Applicable to:
Business Central
SkyBill Utility Billing is solution for any utility service provider or property manager.
52 out of 60
Open CTI for Microsoft Dynamics and Avaya
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Open CTI for Microsoft Dynamics and DaVinci for Avaya
53 out of 60
OneView
Rock Solid Technologies, Inc.
+1
Applicable to:
SaaS
Citizen relationship manager allows local governments to efficiently engage with their citizens.
5.0
(1 ratings)
54 out of 60
Business Portal Connector
Intech Systems Pvt Ltd.
+1
Applicable to:
Business Central
Elevate service management with our app: real-time updates, secure access, and seamless efficiency
55 out of 60
Diabolocom for Dynamics 365
DIABOLOCOM
+3
Applicable to:
Sales
Customer Service
Customer Voice
AI-powered cloud contact center combined with Dynamics 365
3.0
(1 ratings)
56 out of 60
EY Grants Accelerator
EY Global
+1
Applicable to:
SaaS
Accelerate citizen outcomes with efficient grants management
57 out of 60
Locobuzz Social CX
LOCOBUZZ SOLUTIONS PRIVATE LIMITED
+1
Applicable to:
SaaS
Social CX - AI-powered plug-and-play social connector
4.4
(86 ratings)
58 out of 60
Exeevo Omnicare Patient Engagement Platform
Exeevo Inc
+6
Applicable to:
Marketing
Customer Service
Field Service
Customer Voice
Power Virtual Agents
Power Apps
A CRM that Personalizes the Patient Journey and Handle Use Cases from Commercial to Clinical
59 out of 60
Centric Self Service Scheduling (CS3) Portal
Centric Consulting, LLC
+2
Applicable to:
Sales
Customer Service
Self Service Scheduling tool utilizing D365 CE
5.0
(1 ratings)
60 out of 60
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