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Dynamics 365 for Customer Service

Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.

Get Dynamics 365 for Customer Service
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mscrm.04931187-431c-415d-8777-f7f482ba8095.1.0.11/Icon/small.png
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Microsoft Dynamics 365 - Organization Insights

By Microsoft Dynamics 365

Dynamics 365

Insights around usage, activity and quality of service for your Dynamics 365 (online) Instance
1 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/insideviewinc.b5386882-4312-4d69-879a-23081897c012.1.0.9/Icon/small.png
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Insights, powered by InsideView

By InsideView

Dynamics 365

Sales intelligence included for free in most Dynamics 365 & CRM subscriptions in the US & Canada.
2 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/cafexliveassistfor365.27ac7522-68b2-44a2-9f36-da66a47e2b19.1.0.6/Icon/small.png
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Live Assist for Dynamics 365 Powered by CaféX

By CaféX

Dynamics 365

Transform customer experiences on Dynamics 365 with in-app chat, co-browse, bots, voice and video.
3 out of 60
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Microsoft Dynamics 365 - Data Export Service

By Microsoft Dynamics 365

Dynamics 365

This service exports schema and data from Dynamics 365 (online) to customer owned Azure SQL database
4 out of 60
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Dynamics HR Management

By Dynamics Industries

Dynamics 365

Benefit from the innovations of Microsoft Dynamics in your HR Department
5 out of 60
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Trial: Dynamics 365 for Project Service Automation

By Microsoft Dynamics 365

Dynamics 365

Project service automation capabilities help service teams deliver projects on time, on budget
6 out of 60
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Connected Field Service Add-on

By Microsoft Dynamics 365

Dynamics 365

Use it to monitor and make sure your customers' equipment is functioning properly
7 out of 60
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Attachment Management

By Microsoft Labs

Dynamics 365

Attachment Management for Dynamics 365 CRM Online using Azure blob storage.
8 out of 60
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Trial: Dynamics 365 for Field Service

By Microsoft Dynamics 365

Dynamics 365

Field service capabilities help organizations deliver to customers outstanding onsite service
9 out of 60
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Health360 Care Coordination

By Tribridge

Dynamics 365

Engage Patients, Plan, Coordinate and Personalize Care
10 out of 60
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Project Management App

By CloudFronts Technologies

Dynamics 365

Project Management App for Small & Medium Professional Services Organizations
11 out of 60
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Versium Predict

By Versium Analytics Inc.

Dynamics 365

Powerful insights, decision makers, and intelligent prospect lists, included with Dynamics 365.
12 out of 60
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DocuSign for Dynamics

By DocuSign, Inc

Dynamics 365

Quickly get signatures or sign documents in Dynamics CRM.
13 out of 60
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Maplytics™ - Bing Maps Integration

By Inogic

Dynamics 365

Maplytics is a mapping solution to provide radius search, routing, heat maps, dashboards etc
14 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/promx_gmbh.3516badf-ab0e-4552-8b6a-87e0595d2369.1.0.11/Icon/small.png
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proRM Fast Start: Resource and Project Management

By proMX GmbH

Dynamics 365

Resource and Project Management for Dynamics 365: Tracking, Approval, Project Gantt, Invoicing
15 out of 60
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Dynamics Project Management

By Dynamics Industries

Dynamics 365

The complete solution for professional Project Management in Microsoft Dynamics 365 and Dynamics CRM
16 out of 60
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TelephoneIntegration: Phone to Dynamics Connector

By mscrm-addons.com

Dynamics 365

Connect Dynamics 365 to your phone to get Click-2-Dial, Caller-recognition, Screen-Pops and more
17 out of 60
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PowerWebForm

By PowerObjects An HCL Company

Dynamics 365

Capture information from a web form and instantly pull it into your CRM.
18 out of 60
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CRM Word Interface

By Donaubauer AG

Dynamics 365

Create complete Word documents directly from CRM
19 out of 60
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Provance ITSM

By Provance ITSM

Dynamics 365

IT Service Management powered by Microsoft Dynamics® 365.
20 out of 60
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Glympse integration for Field Service

By Microsoft Dynamics 365

Dynamics 365

Glympse Integration for Microsoft Dynamics 365 for Field Service
21 out of 60
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"Customer Today!"

By Microsoft Labs

Dynamics 365

A Solution to provide top related news, articles on selected customer in CRM
22 out of 60
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Dynamics 365 Connector for LinkedIn Lead Gen Forms

By Microsoft Dynamics 365

Dynamics 365

Bring your LinkedIn leads into Dynamics 365 (online)
23 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mscrm.9831d4f1-2442-4b7a-b4c8-50b5cbe7a94e.1.0.8/Icon/small.png
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Microsoft Dynamics 365 - Social Selling Assistant

By Microsoft Dynamics 365

Dynamics 365

Empower your sales people to sell more by leveraging social media.
24 out of 60
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Inventory Manager

By AppJetty

Dynamics 365

Inventory Manager helps you streamline your purchase and stock keeping process.
25 out of 60
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CPQ for Dynamics 365 Sales

By Experlogix

Dynamics 365

Experlogix CPQ (Configure Price Quote) - Quickly and accurately customize complex quotes and orders
26 out of 60
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QuickBooks & Microsoft Dynamics CRM Integration

By DBSync

Dynamics 365

DBSync’s Microsoft Dynamics CRM Online Adapter bi-directionally syncs data with accounting system
27 out of 60
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Advanced Field Service

By Dynamics Software

Dynamics 365

Advanced Field Service allows organizations to deliver intelligent, world class field service.
28 out of 60
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DocumentsCorePack -One click document generation

By mscrm-addons.com

Dynamics 365

Document generation, processing and automation in Dynamics 365 based on Microsoft Word and PDF
29 out of 60
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Dynamics 365 Data Archival and Retention

By Microsoft Labs

Dynamics 365

Highly scalable , secured and re-usable solution for Data Archival and Retention
30 out of 60
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Web Forms Integration

By Dotsquares

Dynamics 365

A complete solution for web form integration from business website
31 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/clickdimensions1.dca08b69-4f2b-4b6e-b0d4-5f11e9da1439.1.0.3/Icon/small.png
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ClickDimensions

By ClickDimensions

Dynamics 365

Email Marketing & Marketing Automation for Microsoft Dynamics CRM
32 out of 60
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Customer Survey

By MTC

Dynamics 365

Integrate and Send Customer Survey Reports from CRM.
33 out of 60
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Email Machine Learning

By Microsoft Labs

Dynamics 365

Language Translation and Text Sentiment Score for Email Text Messages using Azure Cognitive Services
34 out of 60
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PowerMap

By PowerObjects An HCL Company

Dynamics 365

View a visual representation of all your records plotted in one map in your CRM
35 out of 60
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CRM Intelligent Query

By Cobalt

Dynamics 365

Dynamics CRM Solution to Create Outer Join Queries using Advanced Find
36 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/dotsquares.a7ee1c95-0687-400a-a29a-fa72b35d7166.1.0.2/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/dotsquares.a7ee1c95-0687-400a-a29a-fa72b35d7166.1.0.2/Icon/small.png

Events Calendar

By Dotsquares

Dynamics 365

Manage your tasks, appointments and phone calls from a single page.
37 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/microsoft_labs.changetracking.1.0.3/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/microsoft_labs.changetracking.1.0.3/Icon/small.png

Change Tracking Solution

By Microsoft Labs

Dynamics 365

A feature that provides the ability to track the changes on D365 made by System admins/customers
38 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/alfapeople.marketingcalendar.1.0.1/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/alfapeople.marketingcalendar.1.0.1/Icon/small.png

Marketing Calendar

By ALFAPEOPLE

Dynamics 365

Marketing calendar is the summary of campaigns and campaign activities in tree or timeline view.
39 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/powerobjects.d9136d9c-2728-458f-8b45-38d390b8cb56.1.0.5/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/powerobjects.d9136d9c-2728-458f-8b45-38d390b8cb56.1.0.5/Icon/small.png

PowerMailChimp

By PowerObjects An HCL Company

Dynamics 365

Connect the powerful, robust, and affordable email platform, MailChimp, with your CRM.
40 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/azalead-abm.d14e2506-0aeb-44d2-bbc0-d1dccce759e4.1.0.2/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/azalead-abm.d14e2506-0aeb-44d2-bbc0-d1dccce759e4.1.0.2/Icon/small.png

Account Based Marketing for Dynamics

By Azalead

Dynamics 365

Account-Based Marketing for Microsoft Dynamics CRM
41 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/theportalconnector.the-portal-connector.1.0.2/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/theportalconnector.the-portal-connector.1.0.2/Icon/small.png

The Portal Connector for Dynamics 365/CRM

By The Portal Connector

Dynamics 365

Seamless integration between Dynamics CRM/365 and a secure, customizable online Self-Service Portal
42 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/dynamics-ats.04c4b07e-6e91-45a0-9ef7-bcb2a3ecf997.1.0.6/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/dynamics-ats.04c4b07e-6e91-45a0-9ef7-bcb2a3ecf997.1.0.6/Icon/small.png

Dynamics ATS

By Dynamics ATS

Dynamics 365

Staffing & Human Resource Recruitment Applicant Tracking System App for Microsoft Dynamics 365
43 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/microsoft_labs.email2caseconversionusingazureml.1.0.3/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/microsoft_labs.email2caseconversionusingazureml.1.0.3/Icon/small.png

Email 2 Case using AI

By Microsoft Labs

Dynamics 365

The solution Email 2 Case using AI is an add-on feature to dynamics 365 CRM to manage automation
44 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/xrm1.4dc40bc9-15c4-4339-b80c-5c544e4d0f01.1.0.5/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/xrm1.4dc40bc9-15c4-4339-b80c-5c544e4d0f01.1.0.5/Icon/small.png

Dynamics Recruiting

By Dynamics Industries

Dynamics 365

Benefit from the innovations of Microsoft Dynamics 365 in your HR Department
45 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/biztechcs.4ef7cef0-e420-46bf-8b08-ed7c0e3d13d3.1.0.5/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/biztechcs.4ef7cef0-e420-46bf-8b08-ed7c0e3d13d3.1.0.5/Icon/small.png

Customer Portal

By AppJetty

Dynamics 365

Create a self-service customer portal with Dynamics CRM as the backend and a PHP based front end.
46 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/tribridge_health360.7bf3521c-2af4-4f86-8034-1dfbeee79b78.1.0.5/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/tribridge_health360.7bf3521c-2af4-4f86-8034-1dfbeee79b78.1.0.5/Icon/small.png

Health360 Engagement Center

By Tribridge

Dynamics 365

Great Patient Relationships Start with Health360 Engagement Center
47 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mtccrm.efdc7eca-bd9b-4271-b3cc-31bdc951ec83.1.0.3/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mtccrm.efdc7eca-bd9b-4271-b3cc-31bdc951ec83.1.0.3/Icon/small.png

CRM Starter Pack

By MTC

Dynamics 365

CRM Add-on Combo for Basic Dynamics 365/CRM Functions.
48 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/biztechcs.fc4f9178-20a1-41cf-b408-b617ec828e8f.1.0.10/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/biztechcs.fc4f9178-20a1-41cf-b408-b617ec828e8f.1.0.10/Icon/small.png

Customer Portal for WordPress

By AppJetty

Dynamics 365

Create a self-service customer portal with Dynamics CRM as the backend & WordPress as the front end.
49 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/adoxio.adoxio-regulate365-license-and-permit.1.0.1/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/adoxio.adoxio-regulate365-license-and-permit.1.0.1/Icon/small.png

Adoxio Regulate 365 License and Permit

By Adoxio

Dynamics 365

Regulatory management solution to oversee the licensing of individuals and organizations.
50 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mscrm-addons.887abcd6-7f8d-4254-afca-435a2b5cd5c6.1.0.8/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mscrm-addons.887abcd6-7f8d-4254-afca-435a2b5cd5c6.1.0.8/Icon/small.png

ActivityTools

By mscrm-addons.com

Dynamics 365

Get an Outlook Look & Feel experience when dealing with activities in Microsoft Dynamics 365
51 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/resco.1d43579c-a541-427b-a562-5251e808abc0.1.0.2/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/resco.1d43579c-a541-427b-a562-5251e808abc0.1.0.2/Icon/small.png

Resco Mobile CRM

By Resco

Dynamics 365

Your ultimate solution for enterprise mobility
52 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/hcldynamics.f00d916c-e333-4852-b0d3-5c96672c92c8.1.0.2/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/hcldynamics.f00d916c-e333-4852-b0d3-5c96672c92c8.1.0.2/Icon/small.png

HCL Dynamics - PDF Generator

By HCL AMERICA INC.

Dynamics 365

Save and Download PDF templates from word templates
53 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/kaskelasolutions.8e2a0463-dde5-4869-bf39-5efc945ffdbb.1.0.4/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/kaskelasolutions.8e2a0463-dde5-4869-bf39-5efc945ffdbb.1.0.4/Icon/small.png

Workflow Elements

By Kaskela Solutions, Inc

Dynamics 365

Build rich workflows that used to require custom code
54 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/cm01.ef2d6f72-35a1-45c2-86e5-08f327f89348.1.0.4/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/cm01.ef2d6f72-35a1-45c2-86e5-08f327f89348.1.0.4/Icon/small.png

Campaign Monitor for Microsoft Dynamics

By Campaign Monitor

Dynamics 365

Bring your email marketing and customer data from Microsoft Dynamics 2016 together.
55 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/donau.bf6d1b8b-7b0b-48ac-8a87-8208f003ab2d.1.0.6/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/donau.bf6d1b8b-7b0b-48ac-8a87-8208f003ab2d.1.0.6/Icon/small.png

Donaubauer Workflowloop

By Donaubauer AG

Dynamics 365

Create Workflowloop
56 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mscrm-addons.76452909-8f8e-40af-a910-947178f18c38.1.0.6/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mscrm-addons.76452909-8f8e-40af-a910-947178f18c38.1.0.6/Icon/small.png

Group Calendar - Professional Scheduling

By mscrm-addons.com

Dynamics 365

Professional scheduling in Dynamics 365: Overview of team and user schedules in functional views
57 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/crowe_horwath.a67f17fd-9b92-4199-a768-0d81a30c12e6.1.0.2/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/crowe_horwath.a67f17fd-9b92-4199-a768-0d81a30c12e6.1.0.2/Icon/small.png

Crowe Project Management

By Crowe Horwath LLP

Dynamics 365

Project Management for Dynamics 365 is a comprehensive and easy-to-use project management solution.
58 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mscrm-addons.d77a0b1e-d8b7-422d-937d-7e078d3b38c7.1.0.8/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/mscrm-addons.d77a0b1e-d8b7-422d-937d-7e078d3b38c7.1.0.8/Icon/small.png

Attachment Extractor

By mscrm-addons.com

Dynamics 365

Move documents from your Dynamics environment to SharePoint or a FileShare and save CRM data storage
59 out of 60
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/microsoft_labs.speechtotext.1.0.3/Icon/small.png
https://106c4.wpc.azureedge.net/80106C4/Gallery-Prod/cdn/2015-02-24/prod20161101-microsoft-windowsazure-gallery/microsoft_labs.speechtotext.1.0.3/Icon/small.png

Speech To Text

By Microsoft Labs

Dynamics 365

The Speech-to-Text solution will help users to convert the audio into text in any entity using Azure
60 out of 60
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