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Dynamics 365 for Customer Service imageMicrosoft

Dynamics 365 for Customer Service

Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.

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App results (584)View consulting services (131)

InsideView Insights

By InsideView

Dynamics 365

Win faster and more often with InsideView Insights
(90)
Microsoft preferred solution
1 out of 60

Live Assist for Dynamics 365 Powered by CaféX

By CaféX

Dynamics 365

Engage online users with fully integrated live chat, cobrowse, video and bot omnichannel experiences
(17)
Microsoft preferred solution
2 out of 60

Microsoft Dynamics 365 - Data Export Service

By Microsoft Dynamics 365

Dynamics 365

This service exports schema and data from Dynamics 365 (online) to customer owned Azure SQL database
(44)
3 out of 60

HR Management for Microsoft Dynamics 365

By Dynamics Industries

Dynamics 365

The complete solution for Human Resource Management in Microsoft Dynamics 365
(20)
4 out of 60

Trial: Dynamics 365 for Project Service Automation

By Microsoft Dynamics 365

Dynamics 365

Project service automation capabilities help service teams deliver projects on time, on budget
(30)
5 out of 60

Attachment Management

By Microsoft Labs

Dynamics 365

Attachment Management for Dynamics 365 CRM Online using Azure blob storage.
(44)
6 out of 60

Trial: Dynamics 365 for Field Service

By Microsoft Dynamics 365

Dynamics 365

Field service capabilities help organizations deliver to customers outstanding onsite service
(25)
7 out of 60

DXC Health360 Care Coordination

By DXC Technology

Dynamics 365

Engage Patients, Plan, Coordinate and Personalize Care
(8)
Microsoft preferred solution
8 out of 60

Versium Predict

By Versium Analytics Inc.

Dynamics 365

Powerful insights, decision makers, and intelligent prospect lists, included with Dynamics 365.
(16)
9 out of 60

DocuSign for Dynamics

By DocuSign, Inc

Dynamics 365

Quickly get signatures or sign documents in Dynamics CRM.
(20)
Microsoft preferred solution
10 out of 60

Maplytics™- Map, Route, Territory: CRM + Bing Maps

By Inogic

Dynamics 365

Integrate Bing Maps with Dynamics 365 CRM to Visualize Data on Map by Geo-Analytical App Maplytics
(11)
Microsoft preferred solution
11 out of 60

proRM Fast Start: Resource and Project Management

By proMX AG

Dynamics 365

Resource and Project Management for Dynamics 365: Tracking, Approval, Project Gantt, Invoicing
(8)
Microsoft preferred solution
12 out of 60

HR Power Extensions for Dynamics 365 for Talent

By Dynamics Industries

Dynamics 365

Dynamics 365 + Talent + HR Power Extensions = Excellence
(17)
13 out of 60

TelephoneIntegration: Phone to Dynamics Connector

By mscrm-addons.com

Dynamics 365

Connect Dynamics 365 to your phone to get Click-2-Dial, Caller-recognition, Screen-Pops and more
(10)
14 out of 60

PowerWebForm

By PowerObjects An HCL Company

Dynamics 365

Capture information from a web form and instantly pull it into your CRM.
(8)
Microsoft preferred solution
15 out of 60

CRM Word Interface

By Donaubauer AG

Dynamics 365

Create complete Word documents directly from CRM
(7)
Microsoft preferred solution
16 out of 60

Provance ITSM

By Provance ITSM

Dynamics 365

The most Microsoft-centric ITSM and ITAM solution available.
(8)
17 out of 60

"Customer Today!"

By Microsoft Labs

Dynamics 365

A Solution to provide top related news, articles on selected customer in CRM
(6)
18 out of 60

Dynamics 365 Connector for LinkedIn Lead Gen Forms

By Microsoft Dynamics 365

Dynamics 365

Bring your LinkedIn leads into Dynamics 365 (online)
(6)
19 out of 60

Microsoft Dynamics 365 - Social Selling Assistant

By Microsoft Dynamics 365

Dynamics 365

Empower your sales people to sell more by leveraging social media.
(13)
20 out of 60

Stock Management For Dynamics 365 Sales

By AppJetty

Dynamics 365

Stock Management helps you to track & maintain your warehouse operations & purchase inventory.
(3)
21 out of 60

Experlogix CPQ for Dynamics 365 Sales & CE

By Experlogix

Dynamics 365

Quickly and accurately customize complex quotes and orders.
(2)
Microsoft preferred solution
22 out of 60

Integration for Dynamics 365/CRM and QuickBooks

By DBSync

Dynamics 365

Are you facing a communication gap in your team with disconnected sales and accounting?
(2)
23 out of 60

DocumentsCorePack: One click document generation

By mscrm-addons.com

Dynamics 365

Document generation, processing and automation in Dynamics 365 based on Microsoft Word and PDF
(5)
24 out of 60

Dynamics 365 Data Archival and Retention

By Microsoft Labs

Dynamics 365

Highly scalable , secured and re-usable solution for Data Archival and Retention
(4)
25 out of 60

Web Forms Integration

By Dotsquares

Dynamics 365

A complete solution for web form integration from business website
(4)
26 out of 60

ClickDimensions

By ClickDimensions

Dynamics 365

Email Marketing & Marketing Automation for Microsoft Dynamics CRM
27 out of 60

Customer Survey

By MTC

Dynamics 365

Integrate and Send Customer Survey Reports from CRM.
(3)
28 out of 60

Email Machine Learning

By Microsoft Labs

Dynamics 365

Language Translation and Text Sentiment Score for Email Text Messages using Azure Cognitive Services
(2)
29 out of 60

PowerMap

By PowerObjects An HCL Company

Dynamics 365

View a visual representation of all your records plotted in one map in your CRM
(5)
Microsoft preferred solution
30 out of 60

Intelligent Query

By Cobalt

Dynamics 365

Cobalt's Dynamics 365/CRM solution to create outer join queries using Advanced Find.
(3)
Microsoft preferred solution
31 out of 60

Events Calendar

By Dotsquares

Dynamics 365

Manage your tasks, appointments and phone calls from a single page.
(2)
32 out of 60

Change Tracking Solution

By Microsoft Labs

Dynamics 365

A feature that provides the ability to track the changes on D365 made by System admins/customers
(9)
33 out of 60

Marketing Calendar

By ALFAPEOPLE

Dynamics 365

Marketing Calendar enables you to efficiently organize and view campaign workloads.
(2)
Microsoft preferred solution
34 out of 60

PowerMailChimp

By PowerObjects An HCL Company

Dynamics 365

Connect the powerful, robust, and affordable email platform, MailChimp, with your CRM.
(3)
Microsoft preferred solution
35 out of 60

Account Based Marketing for Dynamics

By Azalead

Dynamics 365

Account-Based Marketing for Microsoft Dynamics CRM
(4)
Microsoft preferred solution
36 out of 60

The Portal Connector for Dynamics 365/CRM

By The Portal Connector

Dynamics 365

Seamless integration between Dynamics CRM/365 and a secure, customizable online Self-Service Portal
37 out of 60

Email 2 Case using AI

By Microsoft Labs

Dynamics 365

The solution Email 2 Case using AI is an add-on feature to dynamics 365 CRM to manage automation
(3)
38 out of 60

Recruiting for Microsoft Dynamics 365

By Dynamics Industries

Dynamics 365

Benefit from the innovations of Microsoft Dynamics 365 in your HR Department
(1)
39 out of 60

DXC Health360 Engagement Center

By DXC Technology

Dynamics 365

Great Patient Relationships Start with DXC Health360 Engagement Center
40 out of 60

CRM Starter Pack

By MTC

Dynamics 365

CRM Add-on Combo for Basic Dynamics 365/CRM Functions.
(3)
41 out of 60

Adoxio Regulate 365 License and Permit

By Adoxio

Dynamics 365

Regulatory management solution to oversee the licensing of individuals and organizations.
(3)
42 out of 60

Customer Portal for WordPress By CRMJetty

By AppJetty

Dynamics 365

Create a self-service customer portal with Dynamics CRM as the backend & WordPress as the front end.
(2)
43 out of 60

ActivityTools: Simple Email and Activity Handling

By mscrm-addons.com

Dynamics 365

Get an Outlook Look & Feel experience when dealing with activities in Microsoft Dynamics 365
(5)
44 out of 60

Resco Mobile CRM

By Resco

Dynamics 365

The all-in-one sales & field service mobile CRM solution
(5)
Microsoft preferred solution
45 out of 60

HCL Dynamics - PDF Generator

By HCL AMERICA INC.

Dynamics 365

Save and Download PDF templates from word templates
(3)
Microsoft preferred solution
46 out of 60

Workflow Elements

By Kaskela Solutions, Inc

Dynamics 365

Build rich workflows that used to require custom code
(9)
47 out of 60

Campaign Monitor for Microsoft Dynamics

By Campaign Monitor

Dynamics 365

Bring your email marketing and customer data from Microsoft Dynamics 2016 together.
(4)
48 out of 60

Donaubauer Workflowloop

By Donaubauer AG

Dynamics 365

Create Workflowloop
(5)
Microsoft preferred solution
49 out of 60

Group Calendar: Professional Scheduling

By mscrm-addons.com

Dynamics 365

Professional scheduling in Dynamics 365: Overview of team and user schedules in functional views
(6)
50 out of 60

Crowe Project Management

By Crowe LLP

Dynamics 365

Project Management for Dynamics 365 is a comprehensive and easy-to-use project management solution.
(1)
51 out of 60

Attachment Extractor: Move Files to SharePoint

By mscrm-addons.com

Dynamics 365

Move documents from your Dynamics environment to an alternative storage and save CRM data storage
(2)
52 out of 60

Speech To Text

By Microsoft Labs

Dynamics 365

The Speech-to-Text solution will help users to convert the audio into text in any entity using Azure
(5)
53 out of 60

Actionable Audit

By Microsoft Labs

Dynamics 365

A tool to track create, update and delete actions on the Entities with complete access of audit data
(4)
54 out of 60

365 Notify

By 365 Mechanix

Dynamics 365

Deliver notifications to users without them needing to refresh or open Dynamics. Get it now!
(5)
55 out of 60

D365 Tiles

By MiiiA Pty Ltd

Dynamics 365

The ultimate tile navigation ninja for Microsoft Dynamics 365
(1)
56 out of 60

Activity Timer

By MTC

Dynamics 365

Record Start/End Time of Your Activities Manually As Well As Automatically.
57 out of 60

Activity Calendar

By MTC

Dynamics 365

View, Organize & Manage your Activities Effectively
(1)
58 out of 60

North52 Business Process Activities

By North52

Dynamics 365

Build simple or complex business rules using point-click editor, eliminates C# and JavaScript coding
(1)
59 out of 60

Five9 Cloud Contact Center

By Five9

Dynamics 365

Computer telephony integration (CTI) screen pop for Microsoft Dynamics CRM
(1)
60 out of 60
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