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Dynamics 365 Workflow Tools
Axazure
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Dynamics 365 Workflow Tools
4.2
(6 ratings)
1 out of 60
Anywhere365® Attendant Console for Microsoft Teams
Workstreampeople BV
+1
Applicable to:
SaaS
+included add-ins
+1
The most powerful and user friendly Attendant Console in the market, native to Microsoft Teams
2 out of 60
RapidStart CRM for Dataverse
Forceworks
+10
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power Apps
This is the Original RapidStart CRM App! Rapid to Deploy, Simple to Use
5.0
(20 ratings)
3 out of 60
Telephone Integration connects your phone to Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Transform your Dynamics 365 experience by seamlessly connecting your phone system
3.8
(12 ratings)
4 out of 60
Genesys Cloud Contact Center for Dynamics 365
AppxConnect
+1
Applicable to:
SaaS
Add Contact Center capabilities of Genesys Cloud to your Dynamics 365.
5 out of 60
Contact Center | ROGER365.io for Teams
ROGER365.io
+1
Applicable to:
SaaS
+included add-ins
+1
Boost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams
6 out of 60
UMAX
Itineris
+3
Applicable to:
Supply Chain Management
Operations
Finance
UMAX - Customer Information System & CRM for Utilities
5.0
(1 ratings)
7 out of 60
365 business Address Validation
365 business development
+1
Applicable to:
Business Central
Address check & address validation in Microsoft Dynamics 365 Business Central.
5.0
(1 ratings)
8 out of 60
NICE CXone Agent for Microsoft Teams
NICE
+1
Applicable to:
SaaS
Pre-built CXone and Teams integration that enables company-wide collaboration for faster service
4.5
(999 ratings)
9 out of 60
Easy PDF Email, Print, Batch
Software Grotto
+1
Applicable to:
Business Central
Email, Batch and Print Enhancements for Microsoft Dynamics 365 Business Central
5.0
(4 ratings)
10 out of 60
Webex Contact Center for Microsoft Teams
Cisco Systems, Inc.
+1
Applicable to:
SaaS
Webex Contact Center integration for Microsoft Teams
11 out of 60
Complaint Tracker
Intech Systems Pvt Ltd.
+1
Applicable to:
Business Central
Your Ultimate Solution for Effortlessly Tracking and Automating Customer Complaints.
12 out of 60
Live Assist for Dynamics 365 powered by LivePerson
Communication Business Avenue
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Engage visitors via messaging, chat, social + other channels with cobrowse, live video & AI bots
3.7
(27 ratings)
13 out of 60
InteractionSync for Genesys Cloud from TTEC Digital
TTEC Digital
+3
Applicable to:
Marketing
Sales
Customer Service
InteractionSync from TTEC Digital integrates Microsoft Dynamics 365 and Genesys Cloud
14 out of 60
Voca Conversational Interaction Center
AudioCodes
+1
Applicable to:
SaaS
One-Screen. AI-first Contact Center Built for Microsoft Teams.
15 out of 60
Genesys Cloud CX™ Integration for Microsoft Teams
Genesys
+1
Applicable to:
SaaS
Genesys Cloud CX™ Integration for Microsoft Teams
16 out of 60
Anywhere365® Contact Center for Teams
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® Dialogue Cloud platform for Omnichannel Communications
17 out of 60
Dynamics Telephony
Dynamics Telephony
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX
4.5
(2 ratings)
18 out of 60
Anywhere365® WebAgent
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® WebAgent is a fully featured Teams Contact Center platform to embed within any CRM
4.3
(3 ratings)
19 out of 60
Luware Nimbus for Microsoft Teams
Luware
+1
Applicable to:
SaaS
Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams
20 out of 60
CTI Data Connector for Salesforce
Mirage Computer Systems GmbH
+1
Applicable to:
SaaS
Microsoft Teams integration for landline calls with Salesforce | CTI | Call Center | Dialer
21 out of 60
Financial Services Blueprint
HSO
+1
Applicable to:
SaaS
Unify and automate your financial processes with our industry-specific blueprint
22 out of 60
Zoom Contact Center for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Zoom Contact Center CTI Connector for Microsoft Dynamics 365
23 out of 60
Customer Portal for Dynamics 365 by CRMJetty
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
A next-gen self-service Portal to better engage with your customers and enhance their experience
5.0
(3 ratings)
24 out of 60
WalkMe for Dynamics
WalkMe, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
Achieve True Digital Adoption & Value Realization on Dynamics
4.7
(395 ratings)
25 out of 60
Ticketing As A Service
kitameraki limited
+1
Applicable to:
SaaS
+included add-ins
+1
Allow you to boost your company productivity by handling your service desk incidents & requests.
26 out of 60
Education Management for Microsoft Dynamics 365
d365.Global Pty Ltd
+1
Applicable to:
Sales
Education solution for Dynamics 365 providing administration and student management and portals
27 out of 60
Address Validation
CBR Technology Corp.
+1
Applicable to:
Business Central
Extend Microsoft Dynamics 365 Business Central to include address verification functionality.
1.0
(1 ratings)
28 out of 60
WebChat
inwebco GmbH
+1
Applicable to:
SaaS
+included add-ins
+1
Integration of a chat widget for direct communication with customers in a team channel.
29 out of 60
Nuance Contact Center AI
Nuance
+1
Applicable to:
SaaS
Contact Center AI for conversational engagements, biometric authentication, and agent efficiency
30 out of 60
TOPdesk
TOPdesk b.v.
+1
Applicable to:
SaaS
Get service departments working together with TOPdesk’s Enterprise Service Management software.
4.4
(27 ratings)
31 out of 60
Hitachi Solutions Tools for Microsoft Dynamics 365
Hitachi Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Overcoming Barriers of Success and Adoption for Microsoft Dynamics 365
32 out of 60
Medical Speech to Text ( STT )
Tech Mahindra Limited
+1
Applicable to:
SaaS
Automatically transcribe Speech from Medical Prescriptions or Discharge Summary to Text
33 out of 60
Balcão Virtual de Atendimento com Microsoft Teams
Studio 365
+1
Applicable to:
SaaS
Reimaginando a Experiência de Atendimento com Microsoft Teams
34 out of 60
SmartConnect AWS Contact Center CTI For Microsoft Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Enhance Customer Service with MT AWS SmartConnect's AI Omnichannel Contact Center Solution
35 out of 60
Deepbrain AI Inc.
DeepBrain AI INC.
+1
Applicable to:
SaaS
Humanize your digital interactions & engagements with DeepBrain AI
36 out of 60
Checklists for D365
MiiiA Pty Ltd
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
The ultimate to-do & checklist functionality for Microsoft Dynamics 365
3.0
(2 ratings)
37 out of 60
Customer Engagement for Teams
Solgari
+1
Applicable to:
SaaS
+included add-ins
+1
Enabling every employee to be a customer champion
5.0
(2 ratings)
38 out of 60
WFM Adapter
TTEC Digital
+1
Applicable to:
Customer Service
The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.
39 out of 60
8x8 for Microsoft Dynamics 365
8x8, Inc
+2
Applicable to:
Sales
Customer Service
Combine 8x8 and Microsoft Dynamics 365 into one platform
1.0
(2 ratings)
40 out of 60
Expense Manager
MTC
+1
Applicable to:
Customer Service
Track and Manage Your Expenses for Profitable Business.
4.7
(3 ratings)
41 out of 60
Medallia for Microsoft Dynamics 365
Medallia, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Medallia for Microsoft Dynamics 365
42 out of 60
InGenius - Computer Telephony Integration (CTI)
InGenius
+2
Applicable to:
Sales
Customer Service
Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.
5.0
(3 ratings)
43 out of 60
Boomerang Intelligent SMS
Boomerang I-Comms Limited
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Apps
Automate engagement from Dynamics with conversational SMS Messaging
5.0
(2 ratings)
44 out of 60
Drag & Drop
Q-Team Solutions
+1
Applicable to:
Business Central
Drag and drop your documents directly into Dynamics 365 Business Central.
4.0
(2 ratings)
45 out of 60
Easy EFT - Process Credit Cards with Authorize.NET
Navisiontech, Inc
+1
Applicable to:
Business Central
Process credit cards in Microsoft Dynamics 365 Business Central using Authorize.NET
5.0
(2 ratings)
46 out of 60
Whatfix for Dynamics
Whatfix, Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Whatfix Digital Adoption Platform helps enterprises leverage the capabilities of Dynamics 365
4.8
(315 ratings)
47 out of 60
Solgari Customer Engagement for Microsoft Dynamics 365
Solgari
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(3 ratings)
48 out of 60
Bright Pattern Omnichannel Contact Center for Dynamics and Teams
Bright Pattern Inc
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Virtual Agents
CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more
4.6
(94 ratings)
49 out of 60
Drag and Drop for Dynamics 365
Smart App Business Solutions Pty Ltd
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Drag and Drop for Dynamics 365
50 out of 60
CentrePal Contact Center for Microsoft Teams
CentrePal Pty Ltd
+1
Applicable to:
SaaS
+included add-ins
+1
A fully-native Contact Center solution for Microsoft Teams
51 out of 60
Dynamics 365 and Genesys Contact Centre Connector
Byte Information Technology Pty Ltd
+1
Applicable to:
SaaS
Connect your Genesys Contact Centre platform with Microsoft Dynamics CRM and improve your CX
52 out of 60
Genesys Gplus Adapter for Dynamics 365
Genesys
+1
Applicable to:
SaaS
Unify your contact center and CRM system to deliver a personalized customer experience.
53 out of 60
Activity Timer
MTC
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Record Start/End Time of Your Activities Manually As Well As Automatically.
54 out of 60
Extended ECM for Microsoft Dynamics 365 Customer Engagement
OpenText
+1
Applicable to:
SaaS
Connect client data, sales, marketing, customer service and field services business processes
55 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(33 ratings)
56 out of 60
Cisco CTI Connector for Microsoft Dynamics
Expertflow
+3
Applicable to:
Sales
Customer Service
Field Service
Cisco (UCCX,UCCE,PCCE) CTI Connector for integrating voice inside Unified Service Desk and Web CRM
57 out of 60
D-ID
D-ID
+1
Applicable to:
SaaS
Empower your sales, marketing, and customer engagement with D-ID’s interactive digital human avatars
58 out of 60
NICE CXone Voice Connectivity for 365
NICE
+1
Applicable to:
SaaS
Global, carrier-grade voice services—delivered over a secure connection
4.5
(999 ratings)
59 out of 60
MECOMS 365
Ferranti Computer Systems NV
+2
Applicable to:
Operations
Finance
MECOMS 365 for energy and utility providers
60 out of 60
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