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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
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VeriChannel Omni-Channel Banking on Microsoft Cloud for Financial Services
VeriPark
+2
Applicable to:
Sales
Customer Service
Empowering bank tellers, sellers and advisors to efficiently execute financial transactions
1 out of 60
Atlas Intelligent Knowledge Platform for Microsoft 365
ClearPeople
+1
Applicable to:
SaaS
Combining intranet, collaboration and knowledge management into a single AI-powered platform
4.8
(14 ratings)
2 out of 60
Omnichannel Insights for Dynamics 365
Microsoft
+1
Applicable to:
Power BI apps
Get insights about your customer service omnichannel delivery performance and customer sentiment.
5.0
(4 ratings)
3 out of 60
Search Items
Abakion
+1
Applicable to:
Business Central
Search easily for Items by Item Description without entering complicated filters.
4.5
(4 ratings)
4 out of 60
8x8 for Microsoft Dynamics 365
8x8, Inc
+2
Applicable to:
Sales
Customer Service
Combine 8x8 and Microsoft Dynamics 365 into one platform
1.0
(2 ratings)
5 out of 60
365 business Address Validation
365 business development
+1
Applicable to:
Business Central
Address check & address validation in Microsoft Dynamics 365 Business Central.
5.0
(1 ratings)
6 out of 60
Social Media Management
Orlo
+3
Applicable to:
Marketing
Sales
Customer Service
Social Media management for Dynamics365 CE and Power BI
4.6
(33 ratings)
7 out of 60
Azure Cosmos DB for DocumentDB API Data Provider
Microsoft Dynamics 365
+2
Applicable to:
Sales
Field Service
Azure Cosmos DB for DocumentDB API Data Provider (Preview)
1.6
(14 ratings)
8 out of 60
Anywhere365® WebAgent
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® WebAgent is a fully featured Teams Contact Center platform to embed within any CRM
4.3
(3 ratings)
9 out of 60
PeterConnects Receptionist
PeterConnects
+1
Applicable to:
SaaS
PeterConnects Receptionist is a powerful state-of-the-art telephone operator’s console.
5.0
(2 ratings)
10 out of 60
Voca Conversational Interaction Center
AudioCodes
+1
Applicable to:
SaaS
One-Screen. AI-first Contact Center Built for Microsoft Teams.
11 out of 60
Bulk Email to customers and vendors
EOS Solutions
+1
Applicable to:
Business Central
Send bulk email to customers, vendors and contacts in Microsoft Dynamics 365 Business Central
3.7
(3 ratings)
12 out of 60
Hubpoint by Sagra
Sagra Technology
+1
Applicable to:
SaaS
Hubpoint by Sagra: Twoje Inteligentne Centrum Wsparcia Technicznego
5.0
(1 ratings)
13 out of 60
Power Apps for Manufacturing
Alithya Fullscope Solutions, Inc.
+2
Applicable to:
Sales
Power Apps
Manufacturers accelerate ROI with a suite of Power Apps for account planning + business forecasting.
14 out of 60
Cisco CTI Connector for Microsoft Dynamics
Expertflow
+3
Applicable to:
Sales
Customer Service
Field Service
Cisco (UCCX,UCCE,PCCE) CTI Connector for integrating voice inside Unified Service Desk and Web CRM
15 out of 60
Calabrio Workforce Management (WFM)
Teleopti AB
+1
Applicable to:
SaaS
Drive Business Success with Future-Proof, Intelligent Workforce Management
4.4
(30 ratings)
16 out of 60
Property 365
Intwo
+1
Applicable to:
Sales
Innovative Business Automation Platform for Real Estate and Property Management
17 out of 60
PBX Asterisk + Microsoft Dynamics 365 Integration
WaveAccess
+1
Applicable to:
SaaS
Integrate your MS Dynamics 365 with Asterisk based PBX system and achieve the best CRM performance
18 out of 60
Live Assist for Dynamics 365 powered by LivePerson
Communication Business Avenue
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Engage visitors via messaging, chat, social + other channels with cobrowse, live video & AI bots
3.7
(27 ratings)
19 out of 60
Time And Billing
MTC
+1
Applicable to:
Sales
Track projects, resources and tasks for accurate billing.
20 out of 60
Backbase Engagement Banking for Cloud for FSI
Backbase
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Backbase Engagement Banking, Backbase Digital Onboarding, Backbase Digital Banking
21 out of 60
Counter Sales
Insight Works
+1
Applicable to:
Business Central
A point-of-sale solution for professional salespeople at trade desks or sales counters.
5.0
(6 ratings)
22 out of 60
Complaint Management App
O CONSULTING (Pvt) Ltd
+2
Applicable to:
Power Automate
Power Apps
A complaint management app is a that helps businesses manage and address complaints efficiently
23 out of 60
Service 360 Solution for Customer Service
PERSISTENT SYSTEMS LIMITED
+6
Applicable to:
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Service 360 Solution is a NextGen Customer Service Solution Enabled by Generative AI
24 out of 60
Attachment Viewer
On Point Ltd.
+1
Applicable to:
Business Central
Access All Your Files Easily with Attachment Viewer, No Downloads Required
5.0
(1 ratings)
25 out of 60
Zoom Contact Center for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Zoom Contact Center CTI Connector for Microsoft Dynamics 365
26 out of 60
BIMvision web viewer
Datacomp IT Sp. z o.o.
+1
Applicable to:
SaaS
The BIMvision web viewer to display and review IFC models, its components and properties.
27 out of 60
Crm For Real Estate Agent And Broker
PROPERTY WATCH FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C
+2
Applicable to:
Sales
Customer Service
crm for real estate agent and broker
28 out of 60
Applicant Tracking System
Precedent HR
+1
Applicable to:
SaaS
ATS is an online tool that helps you choose the right top talent for your jobs.
4.0
(1 ratings)
29 out of 60
Storage & Attachment Management Solution
TechLabs London
+2
Applicable to:
Sales
Field Service
Automated Dynamics 365 Storage Solution to Azure Blob and SharePoint
30 out of 60
Anywhere365® Contact Center for Teams
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® Dialogue Cloud platform for Omnichannel Communications
31 out of 60
Advanced-Forms® Document Creation and Distribution
Quadira
+1
Applicable to:
Operations
Advanced-Forms® for easy and flexible document creation, distribution and archiving
5.0
(1 ratings)
32 out of 60
365 For Transportation
Boltrics
+1
Applicable to:
Business Central
Take control of your transportation administration with a powerful and easy TMS.
33 out of 60
WalkMe for Dynamics
WalkMe, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
Achieve True Digital Adoption & Value Realization on Dynamics
4.7
(399 ratings)
34 out of 60
Ticketing As A Service
kitameraki limited
+1
Applicable to:
SaaS
+included add-ins
+1
Allow you to boost your company productivity by handling your service desk incidents & requests.
35 out of 60
Balcão Virtual de Atendimento com Microsoft Teams
Studio 365
+1
Applicable to:
SaaS
Reimaginando a Experiência de Atendimento com Microsoft Teams
36 out of 60
Customer Portal for Dynamics 365 by CRMJetty
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
A next-gen self-service Portal to better engage with your customers and enhance their experience
5.0
(3 ratings)
37 out of 60
Folio3 Amazon Integration Connector
Folio3 Dynamics AX Services
+1
Applicable to:
Business Central
Connect your Amazon store & Microsoft Dynamic 365 Business Central to sync and automate data
5.0
(1 ratings)
38 out of 60
e-カルテ
Software Service, Inc.
+1
Applicable to:
SaaS
電子カルテシステム(新版e-カルテ)
39 out of 60
Auror - Crime Intelligence Platform
Auror
+1
Applicable to:
SaaS
Reduce crime, loss, and harm in your retail stores
40 out of 60
ALVAO Service Desk
ALVAO
+1
Applicable to:
SaaS
+included add-ins
+2
ALVAO Service Desk consolidates all incidents and user requests via a single point of contact.
4.7
(37 ratings)
41 out of 60
Dynamics Telephony
Dynamics Telephony
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX
4.5
(2 ratings)
42 out of 60
ServiceNow Incident Management with PowerApps
AQL Technologies
+1
Applicable to:
Power Apps
Create incident in ServiceNow from PowerApps
43 out of 60
Financial Services Blueprint
HSO
+1
Applicable to:
SaaS
Unify and automate your financial processes with our industry-specific blueprint
44 out of 60
RMA
SucceedIT B.V.
+1
Applicable to:
Business Central
The app for keeping track of cases such as complaints, returns, backorders, etc.
45 out of 60
Boomerang Intelligent SMS
Boomerang I-Comms Limited
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Apps
Automate engagement from Dynamics with conversational SMS Messaging
5.0
(2 ratings)
46 out of 60
ClickLearn
ClickLearn
+1
Applicable to:
Business Central
Create user instructions and e-learning inside Microsoft Dynamics 365 Business Central
4.6
(38 ratings)
47 out of 60
Five9 Adapter for Microsoft Dynamics 365 - Channel Integration Framework v1
Five9
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
4.2
(350 ratings)
48 out of 60
Jenny
GetJenny
+1
Applicable to:
SaaS
Jenny
49 out of 60
Software Licenses Manager
Dot App Ltd.
+1
Applicable to:
Business Central
Helps software vendors, distributors and resellers manage their product licenses more efficiently
50 out of 60
Medallia for Microsoft Dynamics 365
Medallia, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Medallia for Microsoft Dynamics 365
51 out of 60
Expense Manager
MTC
+1
Applicable to:
Customer Service
Track and Manage Your Expenses for Profitable Business.
4.7
(3 ratings)
52 out of 60
Praxedo - Field Service Management (FSM)
Praxedo
+1
Applicable to:
Business Central
Field Service Management software, positioned prominently in the Gartner® Magic Quadrant since 2016.
53 out of 60
WFM Adapter
TTEC Digital
+1
Applicable to:
Customer Service
The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.
54 out of 60
NICE CXone Agent for Microsoft Dynamics
NICE
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
55 out of 60
b+s Connects for Webex and Cisco Contact Center
Bucher + Suter AG
+3
Applicable to:
Sales
Customer Service
Power Apps
Connects is a browser-based CTI solution for Webex or CCE/CCX and Dynamics (CIF 2.0 & 1.0)
56 out of 60
Eagle Free
SmartApps
+1
Applicable to:
Business Central
Configure your own role center in less than a minute with no code
57 out of 60
TOPdesk – Azure DevOps integration
Delta-N
+1
Applicable to:
SaaS
The TOPdesk - Azure DevOps integration works in both directions and provides vast efficiency gains.
58 out of 60
Order Book Dashboard
Nubetech SpA
+1
Applicable to:
Business Central
Order Book Dashboard is designed to find and manage easily sales orders
59 out of 60
Easy EFT - Process Credit Cards with Authorize.NET
Navisiontech, Inc
+1
Applicable to:
Business Central
Process credit cards in Microsoft Dynamics 365 Business Central using Authorize.NET
5.0
(2 ratings)
60 out of 60
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