AppSource
Give feedback
Help + support
Saved items
Private plans
Just a moment, logging you in...
All
Apps
Categories
Industries
Consulting Services
Partners
Filters
Clear all
Products (1)
Categories
Industries
Trials
Pricing Model
Ratings
Compliance
Select a tier of app compliance and security.
Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
Get Dynamics 365 Customer Service >
Apps results
Showing results in apps.
View
related results in consulting services
or
related results in industry clouds
.
All results
Lead Assignment and Distribution Automation in Dynamics 365 CRM
Inogic
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Auto-Assign and Distribute Leads/Cases systematically using Round Robin Algorithm
5.0
(4 ratings)
1 out of 60
Health & Safety for Dynamics 365 Human Resources
Hubdrive
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Add a professional Health Management module to your Microsoft Dynamics 365 Human Resources
2 out of 60
InGenius - Computer Telephony Integration (CTI)
InGenius
+2
Applicable to:
Sales
Customer Service
Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.
5.0
(3 ratings)
3 out of 60
Public Contract Management
Gestisoft Inc.
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Effortless Contract Management for Enhanced Visibility and Compliance
4 out of 60
SmartConnect AWS Contact Center CTI For Microsoft Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Enhance Customer Service with MT AWS SmartConnect's AI Omnichannel Contact Center Solution
5 out of 60
Checklists for D365
MiiiA Pty Ltd
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
The ultimate to-do & checklist functionality for Microsoft Dynamics 365
3.0
(2 ratings)
6 out of 60
Replication for Microsoft Dynamics 365
DBSync
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Replicate your Dynamics 365 instance into a local SQL Server for data mining and more.
7 out of 60
Solgari Customer Engagement for Microsoft Dynamics 365
Solgari
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(3 ratings)
8 out of 60
b+s Connects for Webex and Cisco Contact Center
Bucher + Suter AG
+3
Applicable to:
Sales
Customer Service
Power Apps
Connects is a browser-based CTI solution for Webex or CCE/CCX and Dynamics (CIF 2.0 & 1.0)
9 out of 60
Travel & Expenses for Dynamics 365 Human Resources
Hubdrive
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Simplify and standardize your travel management in Microsoft Dynamics 365 Human Resources
4.0
(27 ratings)
10 out of 60
Whatfix for Dynamics
Whatfix, Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Whatfix Digital Adoption Platform helps enterprises leverage the capabilities of Dynamics 365
4.8
(315 ratings)
11 out of 60
Cisco CTI Connector for Microsoft Dynamics
Expertflow
+3
Applicable to:
Sales
Customer Service
Field Service
Cisco (UCCX,UCCE,PCCE) CTI Connector for integrating voice inside Unified Service Desk and Web CRM
12 out of 60
Activity Timer
MTC
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Record Start/End Time of Your Activities Manually As Well As Automatically.
13 out of 60
Recruiting Portal for Dynamics 365 Human Resources
Hubdrive
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Enhance your Microsoft Dynamics 365 Human Resources with a fully automated Recruiting Portal
4.8
(5 ratings)
14 out of 60
CTI for Microsoft Dynamics and Avaya
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
CTI for Microsoft Dynamics and DaVinci for Avaya
15 out of 60
Work from Home - PowerApps
Cynoteck Technology Solutions
+6
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Mixed Reality
Power Apps
This app is developed to manage and track Work from Home status and progress.
16 out of 60
E-mail Archival Automation
MindQuad Solutions Private Limited
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
E-mail Archival Automation solution to SharePoint library for Dynamics 365 customer engagement.
17 out of 60
EvergreenWorx Cases Pro
EvergreenWorx
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Excellent support, workflow efficiency, ticket management, and better productivity
18 out of 60
Paperflite for MS Dynamics
Paperflite Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Enables the Sales to find, share and track content right within MS Dynamics
4.8
(264 ratings)
19 out of 60
WeChat Connector
无锡科融昇软件有限公司
+5
Applicable to:
Marketing
Sales
Customer Service
Project Service Automation
Power Apps
Unlocking business potential with WeChat Connector for Power Platform and Dynamics 365
20 out of 60
Data8 Data Integrity™
Data8
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Operations
Power Apps
Fully customizable data quality rules to be used anywhere in your platform
21 out of 60
WFM Adapter
TTEC Digital
+1
Applicable to:
Customer Service
The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.
22 out of 60
Medallia for Microsoft Dynamics 365
Medallia, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Medallia for Microsoft Dynamics 365
23 out of 60
Dual-write Asset Management Solutions
Microsoft Dynamics 365
+3
Applicable to:
Sales
Customer Service
Field Service
Enables data integration between Dynamics 365 Asset Management and Microsoft Dataverse
24 out of 60
DonorSearch for Microsoft
DonorSearch
+3
Applicable to:
Marketing
Customer Service
Power Apps
Integrated Prospect Research with Wealth Capacity and Philanthropic Inclination Scores
4.7
(103 ratings)
25 out of 60
Zap Copy / Clone / Duplicate Record
Zap Objects
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Clone or Copy records in Dynamics 365 CRM / Field Service / Power Apps in single click!
4.5
(2 ratings)
26 out of 60
Data Preservation for Dynamics 365 and Power Platform
Beans Infotech
+7
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Power Apps
Power Pages
Optimize the Cost and Performance of Dynamics 365 CRM and Power Platform using Data Preservation
27 out of 60
Tuvis for Dynamics 365
Tuvis Solutions LTD
+5
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Power Apps
Boost your Sales teams productivity by connecting D365 with personal WhatsApp & iMessage
28 out of 60
RapidStart Field Service for Dataverse
Forceworks
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Apps
Simple-to-Use Field Service App. Use standalone or add to Dynamics 365 CE or RapidStart CRM
29 out of 60
Talkdesk connector for Microsoft Dynamics 365
Talkdesk, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Virtual Agents
Improve productivity and optimize operations by integrating Talkdesk with Microsoft Dynamics 365.
30 out of 60
RSM MemberCast Association Management Software
RSM Product Sales LLC
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
A comprehensive Association Management Software utilizing the Microsoft Cloud technology.
31 out of 60
Zap Time Entry - Case Time Tracking + Timesheet
Zap Objects
+2
Applicable to:
Sales
Customer Service
Track and log time spent across Cases or Projects!
32 out of 60
Text, SMS, Instant Message, Chat + Dynamics 365 CRM - TextSMS4Dynamics
Inogic
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
SMS Integration for Dynamics 365 CRM - Reach Customers Instantly & Drive Sales with TextSMS4Dynamics
33 out of 60
Higher Education Blueprint
CRM Dynamics Limited
+3
Applicable to:
Marketing
Sales
Customer Service
D365 for Higher Education. Manage all aspects including Recruitment, Enrollment, and Fundraising.
34 out of 60
Bright Pattern Omnichannel Contact Center for Dynamics and Teams
Bright Pattern Inc
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Virtual Agents
CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more
4.6
(94 ratings)
35 out of 60
8x8 for Microsoft Dynamics 365
8x8, Inc
+2
Applicable to:
Sales
Customer Service
Combine 8x8 and Microsoft Dynamics 365 into one platform
1.0
(2 ratings)
36 out of 60
Dynamics Advanced Field Service
HSO
+4
Applicable to:
Sales
Customer Service
Field Service
Mixed Reality
Accelerate your business with world-class end-to-end field service management!
5.0
(3 ratings)
37 out of 60
Hitachi Solutions Extended Field Service - Warranty Management
Hitachi Solutions
+3
Applicable to:
Customer Service
Field Service
Power Apps
Automatically track and manage customer asset warranty activity in Dynamics 365 for Field Service
38 out of 60
Dynamics Checklist: fancy checklist functionality
datom GmbH
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
A fancy to-do & checklist functionality, with groups and logs, for Dynamics 365.
39 out of 60
Hitachi Solutions Engage for Insurance
Hitachi Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Streamline and Optimize Your Operations with a Unified Solution Tailored for the Insurance Industry
40 out of 60
Expense Manager
MTC
+1
Applicable to:
Customer Service
Track and Manage Your Expenses for Profitable Business.