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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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RapidStart Field Service for Dataverse
Forceworks
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Apps
Simple-to-Use Field Service App. Use standalone or add to Dynamics 365 CE or RapidStart CRM
1 out of 60
RSM MemberCast Association Management Software
RSM Product Sales LLC
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
A comprehensive Association Management Software utilizing the Microsoft Cloud technology.
2 out of 60
InteractionSync for Amazon Connect from TTEC Digital
TTEC Digital
+1
Applicable to:
Customer Service
InteractionSync from TTEC Digital integrates Dynamics 365 Customer Service and Amazon Connect
3 out of 60
dox42 for Dataverse and D365 Document Automation
dox42
+6
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Apps
Generate documents from D365 CE & Dataverse with one click, design your templates in MS Office.
4 out of 60
Replication for Microsoft Dynamics 365
DBSync
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Replicate your Dynamics 365 instance into a local SQL Server for data mining and more.
5 out of 60
DaIM
Indevo GmbH
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Data driven Integrated Management System according to ISO for Q-EHS-E and information security
5.0
(1 ratings)
6 out of 60
Change Warden
Solution Park
+2
Applicable to:
Customer Service
Power Apps
Change Warden helps raising, tracking and approving the IT Change, Release and Deployment Requests
7 out of 60
Whatfix for Dynamics
Whatfix, Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Whatfix Digital Adoption Platform helps enterprises leverage the capabilities of Dynamics 365
4.8
(314 ratings)
8 out of 60
Enquiry 360: Dialogs for Dynamics 365 CRM and Power Apps
Maya Information Systems Ltd
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
With CRM Dialogs deprecated, Enquiry 360 is an ideal replacement for interactive dialog features.
9 out of 60
AMC's DaVinci for Dynamics 365
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Enhance your contact center experience for both agents and customers
5.0
(4 ratings)
10 out of 60
Smart Alerts
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Dynamics 365 Alert Notification plugin enables CRM users to add & manage alerts for entities.
5.0
(4 ratings)
11 out of 60
Activity Calendar
MTC
+3
Applicable to:
Marketing
Sales
Customer Service
View, Organize & Manage your Activities Effectively
2.0
(1 ratings)
12 out of 60
QuickBooks Integration for Dynamics 365 CRM – InoLink
Inogic
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Connect Intuit QuickBooks Online and Microsoft Dynamics 365 CRM Online to increase productivity!
4.8
(8 ratings)
13 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(32 ratings)
14 out of 60
WFM Adapter
TTEC Digital
+1
Applicable to:
Customer Service
The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.
15 out of 60
Touchdown - Suite Marketing
Touchdown
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Tous les outils marketing et vente intégrés dans votre Microsoft Dynamics 365.
4.0
(1 ratings)
16 out of 60
E-mail Archival Automation
MindQuad Solutions Private Limited
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
E-mail Archival Automation solution to SharePoint library for Dynamics 365 customer engagement.
17 out of 60
SharePoint Metadata Capture
Soluzione IT Services Pvt. Ltd.
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Capture document metadata while uploading document to SharePoint from Dynamics 365 CE
5.0
(2 ratings)
18 out of 60
Five9 Intelligent Cloud Contact Center for multisession applications
Five9
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
19 out of 60
PayFabric®
Nodus Technologies
+3
Applicable to:
Sales
Customer Service
Field Service
Credit Card and ACH/ECheck Payment Processing within Microsoft Dynamics 365/CRM
20 out of 60
Insurance Management System
Adyatan Tech (OPC) Pvt. Ltd
+1
Applicable to:
Customer Service
Insurance
21 out of 60
ASC Recording Insights for Microsoft Cloud for Financial Services
ASC Technologies AG
+3
Applicable to:
Sales
Customer Service
Power Apps
Legally compliant recording, archiving and conversation insights for Cloud for Financial Services
22 out of 60
Glympse for Field Service and Deliveries
Glympse
+2
Applicable to:
Customer Service
Field Service
Live location tracking and data to improve operations and customer experience
23 out of 60
Dynamics Advanced Field Service
HSO
+4
Applicable to:
Sales
Customer Service
Field Service
Mixed Reality
Accelerate your business with world-class end-to-end field service management!
5.0
(3 ratings)
24 out of 60
UDS License Calculator
UDS SYSTEMS LLC
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
Check if the purchased Dynamics 365 licenses correspond to the relevant functionality and quickly op
4.3
(4 ratings)
25 out of 60
Dialog Builder for Dynamics 365
Magnetism
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Dialog Builder allows you to create fully customisable dialogs and popups in Dynamics 365.
5.0
(4 ratings)
26 out of 60
Data8 Data Integrity™
Data8
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Operations
Power Apps
Fully customizable data quality rules to be used anywhere in your platform
27 out of 60
Case Management Tool integrate with Dynamics 365 CRM and Azure DevOps
Zelite Solutions Pvt. Ltd.
+2
Applicable to:
Customer Service
Field Service
A simple and efficient tool that integrates with Dynamics 365 CRM and Azure DevOps Online & Offline
28 out of 60
FLS VISITOUR Field Service Scheduling and Route Optimization
FLS - FAST LEAN SMART
+5
Applicable to:
Sales
Customer Service
Field Service
Power Automate
Power Apps
Real-time dynamic scheduling for field service and workforce management
29 out of 60
Intech's Dealer Management System
Intech Systems Pvt Ltd.
+5
Applicable to:
Sales
Customer Service
Customer Voice
Power Apps
Power Pages
Intech's DMS: Your Path to Sales Excellence Across Primary, Secondary, and Tertiary Channels.
5.0
(1 ratings)
30 out of 60
Interactive Activity Timeline
Soluzione IT Services Pvt. Ltd.
+3
Applicable to:
Sales
Customer Service
Field Service
View activities and notes in an integrated & interactive vertical timeline manner.
5.0
(1 ratings)
31 out of 60
RightAnswers Connected Knowledge Management
Upland Software
+1
Applicable to:
Customer Service
Upland RightAnswers and Microsoft Dynamics
32 out of 60
Pragma AutoNumber
Pragmasys Consulting
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Pragmasys Auto Numbering - A Guaranteed Unique Auto Numbering Solution
3.0
(2 ratings)
33 out of 60
Infinity Buttons - Clone Record in Dynamics 365
Magnetism
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Easily Clone any record in Dynamics 365 including table records and related activities
34 out of 60
Argano CX Connect: Optimizing the Customer Experience
Argano LLC
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Optimize sales and service experience: Connect customer lifecycle with automation, AI and analytics
5.0
(1 ratings)
35 out of 60
CRM Alerts
Nemely
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Extend Dynamics 365 with the power of instant push notifications and one tap responses and approvals
36 out of 60
CRM for Nonprofits - Dynamics 365 Kickstarter
Beyond Key Systems
+4
Applicable to:
Sales
Customer Service
Power Automate
Power Apps
CRM for Nonprofits- Dynamics 365 Kickstarter for Volunteer, Donation and Fundraising Management
37 out of 60
Dual-write Notes Solutions
Microsoft Dynamics 365
+2
Applicable to:
Sales
Customer Service
Enables Notes integration between Finance & Operations and Dataverse.
38 out of 60
Sign Documents Digitally with D365 CRM
Evincible Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Power Automate
Power Apps
Streamlining Signatures & Boosting Productivity with Sign Documents Digitally!
39 out of 60
Clarabridge for Dynamics 365 and Customer Voice
Clarabridge, Inc
+4
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Clarabridge delivers actionable insights from every customer interaction, in one platform.
40 out of 60
Back Office Bundle
MTC
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
CRM Add-on Combo for Back Office Functions.
41 out of 60
ActivityTools for simple email and activity handling in Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Efficient activity management for Dynamics 365 & Power Apps
4.7
(6 ratings)
42 out of 60
Real Estate with D365
Evincible Solutions
+4
Applicable to:
Marketing
Customer Service
Power Automate
Power Apps
Why a successful Real Estate Industry Need Microsoft Dynamics CRM !!
43 out of 60
CRM Banking Catalyst
Systems Limited
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Centralized banking CRM management solution with personalized and unified Omni channel experience.
44 out of 60
PowerRoster - Advanced Workforce Scheduling for Nonprofits
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Micrsoft based Workforce forecasting and shift planning solution for driving social impact.
45 out of 60
Power Search for simple advanced find in Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Combining the simplicity of the Dynamics 365 search with the capabilities of the Advanced Find!
5.0
(1 ratings)
46 out of 60
Enteract - CRM for Banking
Fiserv
+2
Applicable to:
Sales
Customer Service
Enteract from Fiserv is a comprehensive sales & service solution for retail & commercial banking.
47 out of 60
Demandbase (Sales Intelligence Cloud)
InsideView
+3
Applicable to:
Marketing
Sales
Customer Service
B2B data and intelligence to fuel sales and marketing
4.0
(88 ratings)
48 out of 60
VeriChannel Omni-Channel Banking on Microsoft Cloud for Financial Services
VeriPark
+2
Applicable to:
Sales
Customer Service
Empowering bank tellers, sellers and advisors to efficiently execute financial transactions
49 out of 60
AvePoint Cloud Backup for Dynamics 365
AvePoint Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
AvePoint Cloud Backup for Dynamics 365
4.7
(55 ratings)
50 out of 60
Touchdown - Marketing Suite
Touchdown
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
All the marketing and sales tools integrated within your Dynamics 365
3.3
(3 ratings)
51 out of 60
iProperty Cloud for Property,Housing & Real Estate
TechLabs London
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
iProperty Cloud: Property & housing management platform for sales, lettings, contact center & more.
52 out of 60
Configurable checklist
Saina Cloud Consulting Services
+9
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Virtual Agents
Power Apps
Configurable checklist with parallel workflow in Power Apps integrated with Dynamics 365 Operations
53 out of 60
User Adoption
Dynamics Innovation
+5
Applicable to:
Marketing
Sales
Customer Service
Power Automate
Power Apps
User License Management & License Utilization for Dynamics 365 Customer Engagement
54 out of 60
Local Government Accelerator
TechAir Group
+3
Applicable to:
Customer Service
Field Service
Power Apps
Help local government organizations quickly modernize their apps on Office 365 Government (GCC)
55 out of 60
Data Preservation for Dynamics 365 and Power Platform
Beans Infotech
+7
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Power Apps
Power Pages
Optimize the Cost and Performance of Dynamics 365 CRM and Power Platform using Data Preservation
56 out of 60
Wrike For Dynamics
Scaleable Solutions
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Operations
Power Apps
An integration between Wrike with Microsoft Dynamics 365 Apps
57 out of 60
Data8 TPS and CTPS Compliance Checker
Data8
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Check and screen phone numbers against TPS and CTPS registers quickly and easily
58 out of 60
Text(SMS) messaging for Dynamics 365 Customer Service
IMPERIUM DYNAMICS LLC
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Notify customers on case updates, send and receive text messages to your contacts and groups.
59 out of 60
SMS Integration for Dynamics 365
Magnetism
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Send and receive SMS's directly from within Dynamics 365
60 out of 60
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