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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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Project Management Add-ons for Project Operations and Project Service Automation
proMX AG
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
These three add-ons extend the project and resource capabilities of Dynamics 365 PO and PSA.
1 out of 60
Dynamics 365 Electronic Invoicing for Dataverse
Microsoft Dynamics 365
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Microsoft Dynamics 365 Electronic Invoicing connector for Microsoft Dataverse
2 out of 60
Archive for Dynamics 365
ARIVERSE
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Archive Dynamics or Dataverse data to Microsoft Azure or local SQL and view directly on native forms
3 out of 60
User Adoption
Dynamics Innovation
+5
Applicable to:
Marketing
Sales
Customer Service
Power Automate
Power Apps
User License Management & License Utilization for Dynamics 365 Customer Engagement
4 out of 60
IPM Construction Management
IPM Global Pty Ltd.
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
IPM Construction Management for Construction Engineering & Specialty
5.0
(2 ratings)
5 out of 60
NICE CXone Agent for Microsoft Dynamics
NICE
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
6 out of 60
Autonumber: Individual ID creation for Dynamics
datom GmbH
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Unique condition-based Dynamics 365 tool to generate and create individualized counter and IDs
7 out of 60
Medallia for Microsoft Dynamics 365
Medallia, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Medallia for Microsoft Dynamics 365
8 out of 60
Higher Education Blueprint
CRM Dynamics Limited
+3
Applicable to:
Marketing
Sales
Customer Service
D365 for Higher Education. Manage all aspects including Recruitment, Enrollment, and Fundraising.
9 out of 60
Dialog Builder for Dynamics 365
Magnetism
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Dialog Builder allows you to create fully customisable dialogs and popups in Dynamics 365.
5.0
(4 ratings)
10 out of 60
b+s Connects for Webex and Cisco Contact Center
Bucher + Suter AG
+3
Applicable to:
Sales
Customer Service
Power Apps
Connects is a browser-based CTI solution for Webex or CCE/CCX and Dynamics (CIF 2.0 & 1.0)
11 out of 60
RapidStart Project for Dataverse
Forceworks
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Apps
Simple-to-Use Project Management. Use standalone or add to Dynamics 365 CE or RapidStart CRM
12 out of 60
Wrike For Dynamics
Scaleable Solutions
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Operations
Power Apps
An integration between Wrike with Microsoft Dynamics 365 Apps
13 out of 60
QuickBooks Integration for Dynamics 365 CRM – InoLink
Inogic
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Connect Intuit QuickBooks Online and Microsoft Dynamics 365 CRM Online to increase productivity!
4.8
(8 ratings)
14 out of 60
Credit Card Processing
MTC
+3
Applicable to:
Sales
Customer Service
Power Apps
Process Credit Card Transactions & Capture Credit Details Securely
15 out of 60
Approval Management
Intech Systems Pvt Ltd.
+5
Applicable to:
Sales
Customer Service
Field Service
Project Operations
Power Apps
Elevating your approval processes with streamlined workflows and enhanced decision-making.
5.0
(1 ratings)
16 out of 60
TeamViewer Remote Support for Dynamics 365
TeamViewer Germany GmbH
+3
Applicable to:
Sales
Customer Service
Field Service
Help your Customer Support and Sales team to do more with embedded Remote Support in Dynamics 365
3.3
(7 ratings)
17 out of 60
Dual-write Notes Solutions
Microsoft Dynamics 365
+2
Applicable to:
Sales
Customer Service
Enables Notes integration between Finance & Operations and Dataverse.
18 out of 60
Demandbase (Sales Intelligence Cloud)
InsideView
+3
Applicable to:
Marketing
Sales
Customer Service
B2B data and intelligence to fuel sales and marketing
4.0
(88 ratings)
19 out of 60
Property-xRM for Real Estate
Metadata Technologies
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Property-xRM is equipped with core functionalities to streamline Property Management Operations.
4.8
(4 ratings)
20 out of 60
Stripe in Dynamics 365
Smart App Business Solutions Pty Ltd
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Manage Stripe and data visualization directly from Dynamics 365
21 out of 60
CPQ/Contract Management for Microsoft Dynamics 365
d365.Global Pty Ltd
+2
Applicable to:
Sales
Customer Service
Product and services contract management and financials for Dynamics 365 Sales
22 out of 60
Self Attendance
COMM-IT MIDDLE EAST LLC
+4
Applicable to:
Marketing
Customer Service
Field Service
Power Apps
Track Employee attendance, workload and timesheet for employee working remotely or from Home
23 out of 60
Consulting & Development Services (SI) for Dynamics 365 CRM and Power Platform
Inogic
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Inogic Professional Services Division for Microsoft Dynamics 365 CRM and Power Platform
24 out of 60
RSM MemberCast Association Management Software
RSM Product Sales LLC
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
A comprehensive Association Management Software utilizing the Microsoft Cloud technology.
25 out of 60
Five9 Intelligent Cloud Contact Center for multisession applications
Five9
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
26 out of 60
Experlogix Smart Flows - Document Automation for D365 Sales and CE
Experlogix
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Apps
Document generation and output management for Microsoft Dynamics 365
27 out of 60
OwnBackup for Dynamics 365
Own
+11
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Project Operations
Mixed Reality
Power Automate
Power Virtual Agents
Power Apps
The premiere Azure SaaS solution proven to mitigate risk of data loss within D365 & Power Platform
4.8
(276 ratings)
28 out of 60
Dynamics Data Masking
HSO Innovation
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
A highly configurable tool for bulk anonymization or randomization of your sandbox databases!
29 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(32 ratings)
30 out of 60
Dual-write Asset Management Solutions
Microsoft Dynamics 365
+3
Applicable to:
Sales
Customer Service
Field Service
Enables data integration between Dynamics 365 Asset Management and Microsoft Dataverse
31 out of 60
Oneflow for Dynamics 365
Oneflow
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
Streamline sales process with fully automated contract management & e-signatures inside Dynamics 365
4.6
(333 ratings)
32 out of 60
Dynamics Checklist: fancy checklist functionality
datom GmbH
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
A fancy to-do & checklist functionality, with groups and logs, for Dynamics 365.
33 out of 60
Local Government Accelerator
TechAir Group
+3
Applicable to:
Customer Service
Field Service
Power Apps
Help local government organizations quickly modernize their apps on Office 365 Government (GCC)
34 out of 60
Prodware IT Service Management (ITSM)
Prodware Group
+1
Applicable to:
Customer Service
Boost ITIL compliance with a specialist ITSM service solution for IT companies
35 out of 60
ActivityTools for simple email and activity handling in Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Efficient activity management for Dynamics 365 & Power Apps
4.7
(6 ratings)
36 out of 60
Global Search
MTC
+2
Applicable to:
Sales
Customer Service
Enable Global Search within Your CRM
37 out of 60
Gravity
MTC
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Gravity for CRM is the #1 cloud accounting software with Financials & CRM fully integrated.
4.7
(33 ratings)
38 out of 60
Warranty Tracking for Dynamics 365 Field Service
Alithya Fullscope Solutions, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
Manage product lifecycle within D365 from quote to cash with unified warranty tracking and returns.
39 out of 60
PowerApps - Internal Training Management System
Cynoteck Technology Solutions
+6
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Mixed Reality
Power Apps
*Using this app, you can easily manage your training sessions within organization*
4.5
(2 ratings)
40 out of 60
InRule® for Microsoft Dynamics 365
InRule Technology
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
Easily Automate Business Rules and Processes using the InRule® Decision Platform
4.6
(67 ratings)
41 out of 60
Group Calendar: Professional Scheduling
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Professional scheduling in Dynamics 365: Overview of team and user schedules in functional views
2.6
(8 ratings)
42 out of 60
Connector for Dropbox Sign and Dynamics 365
rSTAR Technologies Private Limited
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Mixed Reality
Power Apps
Sign and send documents right from Microsoft Dynamics 365 with Dropbox Sign and rSTAR.
43 out of 60
Project Gantt for PSA and PO
proMX AG
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
The add-on helps project managers to better structure, plan and control projects in PO and PSA.
3.0
(2 ratings)
44 out of 60
Health & Safety for Dynamics 365 Human Resources
Hubdrive
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Microsoft + Hubdrive = HR Excellence
45 out of 60
Smart Alerts
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Dynamics 365 Alert Notification plugin enables CRM users to add & manage alerts for entities.
5.0
(4 ratings)
46 out of 60
Dynamica SMS Integration
Dynamica Labs
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Apps
Twilio SMS Integration with Dynamics 365
4.5
(2 ratings)
47 out of 60
Activity Calendar
MTC
+3
Applicable to:
Marketing
Sales
Customer Service
View, Organize & Manage your Activities Effectively
2.0
(1 ratings)
48 out of 60
Duplicate Check for Dynamics 365
Plauti B.V.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Find, Merge and Prevent duplicates in your Dynamics 365 or Power Apps.
49 out of 60
proMX 365 for Construction
proMX AG
+6
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Vertical sales and project management solution for the construction industry based on Dynamics 365
50 out of 60
PowerRoster - Advanced Workforce Scheduling for Nonprofits
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Micrsoft based Workforce forecasting and shift planning solution for driving social impact.
51 out of 60
Patient Care NXT Solution
PERSISTENT SYSTEMS LIMITED
+6
Applicable to:
Marketing
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Patient Care NXT platform built on MS Cloud for Healthcare is a holistic platform for patient care.
52 out of 60
Dynamics Advanced Field Service
HSO Innovation
+4
Applicable to:
Sales
Customer Service
Field Service
Mixed Reality
Accelerate your business with world-class end-to-end field service management!
5.0
(3 ratings)
53 out of 60
Data8 Email Verification and Phone Validation
Data8
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Validate email addresses and telephone numbers at point of capture
5.0
(1 ratings)
54 out of 60
UDS License Calculator
UDS SYSTEMS LLC
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
Check if the purchased Dynamics 365 licenses correspond to the relevant functionality and quickly op
4.0
(3 ratings)
55 out of 60
Group Calendar
MTC
+1
Applicable to:
Customer Service
View User Activities & its Status across Calendar and Timeline Views.
56 out of 60
Paperflite for MS Dynamics
Paperflite Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Enables the Sales to find, share and track content right within MS Dynamics
4.8
(259 ratings)
57 out of 60
Tuvis for Dynamics 365
Tuvis Solutions LTD
+5
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Power Apps
Boost your Sales teams productivity by connecting D365 with personal WhatsApp & iMessage
58 out of 60
Vehicle Inspection
SA Technologies Inc.
+3
Applicable to:
Customer Service
Field Service
Power Apps
This Motor Inspection PowerApps application helps streamlining the Inspection/Auditing process.
59 out of 60
RapidStart Field Service for Dataverse
Forceworks
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Apps
Simple-to-Use Field Service App. Use standalone or add to Dynamics 365 CE or RapidStart CRM
60 out of 60
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